?
Solved

How to update polycom CX600 phone firmware with Lync

Posted on 2011-09-14
1
Medium Priority
?
3,701 Views
Last Modified: 2012-05-12
Hi,

I have a lync server setup. I used the Management Shell to import the polycom update files into lync. I see then now in the Device update and I approved them all. I have a CX600 phone connected to lync and nothing happens and no updates are ran when I reboot the phone. When I check the phone status regarding the update, it returns Last Update Status: (0x0/200). Any idea of what I could be doing wrong? Thanks!
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
Information Technology earned 0 total points
ID: 37094163
Issue fixed after doing all 3 of the steps below:

1- Generate a new certificate that contained the ucupdate-r2 Subject Alternative Name
2- Apply latest CU from Microsoft
3- Repair the permissions on the replication folder at the root of the C drive: C:\RtcReplicaRoot
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Implementing Avaya's One-X portal is pretty painless, until you want to deploy this to the Android and iPhone clients when these clients are outside of your network. The clients will also work within your local network. Here is our experience and so…
Why do some people recommend buying business VoIP from an ISP? What are the benefits to my company? What are the costs?
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question