Solved

Unable to open/view .img files

Posted on 2011-09-14
5
722 Views
Last Modified: 2012-05-12
I have 5 folders with gigs of .img files.  

3 of these 5 folders have .img files that can not be opened/viewed by:

Windows Picture and Fax Viewer  (returns "no preview available")
Microsoft Publisher             (returns "Publisher can not open file")

All the files in the 5 folders were originally created by OnBase - Hyland
(a document management and document imaging, capture, process program)
but 3 of the 5 folders all have .img files that can not be opened/viewed.

The other 2 folders have no problems. All files are generally 20 to 900 kb.

All of the problem files reside in certain folders (3 of the 5 Total folders).

Any ideas?
0
Comment
Question by:michaelrobertfrench
  • 3
  • 2
5 Comments
 
LVL 1

Accepted Solution

by:
rodeca earned 500 total points
ID: 36537937
I would try Irfanview. It is not an Editor (it is not a photoshop-like product) but has a bunch of "filters" for opening graphic files. (and it's free)

If does not work, I would look:
- are all five folders in the same disk?
- is there any difference in the way the folders or files are named (i.e. spaces, signs, etc.)?
- what if you copy those problem files (some of them) to another folder/disk?
- have you tried a "checkdisk"?

HIH


P.S. "Picture and Fax Viewer" is a product for... well... if you don't have another thing...
0
 

Assisted Solution

by:michaelrobertfrench
michaelrobertfrench earned 0 total points
ID: 36538202
All folders are on the same disk
No usual names of files or folders
Copied bad files to another disk - same error
Hard disk was checked for bad sectors - etc.
0
 
LVL 1

Expert Comment

by:rodeca
ID: 36541341
What about trying to open them with Irfanview (or any other image files utility)?

0
 

Author Comment

by:michaelrobertfrench
ID: 36930509
This issue was believed to be caused by Onbase iteself created the files incorrectly.
In any event, any utility should have opened them.
0
 

Author Closing Comment

by:michaelrobertfrench
ID: 36954247
Thanks
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Getting hacked is no longer a matter or "if you get hacked" — the 2016 cyber threat landscape is now titled "when you get hacked." When it happens — will you be proactive, or reactive?
Read about achieving the basic levels of HRIS security in the workplace.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question