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kiilaa

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Cannot login through vSphere after upgrade

Hi,

I've just finished an upgrade process on one of our hosts from ESXi 3.5 to 4.0. All seemed to go well, the vSphere upgrade utility crashed after the upgrade process reached 100% but it happened to me before so i ignored it. The host booted up fine but now i cannot logi in to it using the vSphere client. the message i get says "Cannot complete login due to an incorrect user name or password." I've changed the password few times and it works when I'm logged on locally to the server, i.e. I can shut it down or change config. The authentication doesn't work throught the host's website. Has any one eperienced similar issue and know how to reslove it?

Kind Regards

kiilaa
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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So, access through vSphere GUI is okay?

It's Web Access which is foo bar?
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kiilaa

ASKER

No, i cannot access it from vSphere GUI. I can access it from the host's http site but let's say when i try to see datastores i get an authentication box which then fails with th credentials i supply.
ASKER CERTIFIED SOLUTION
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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ASKER

The current system is installed on a usb stick inside the server. Shall I remove it and intall it from another USB stick?
Okay, if you have installed ESXi on a USB stick, remove the current USB stick, and install again on a fresh good quality stick.

You may be interested in my article

How to Backup an ESXi installation on an USB Flash Drive or SD card, for security or redundancy.
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ASKER

Sorry for being a complete noob in the ESXi USB installation world but how do I install it on a USB memory. Do I burn an iso image of ESXi installation to a CD and then boot from it and choos an option to install it on the ne USB stick?
That is correct.

Here is the VMware KB on installing 4.1 on USB/SD:
http://kb.vmware.com/kb/1020655
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ASKER

Do i need to name the new server differently or can i use the same config details? i mean IP, name etc.
You can use exactly the same configuration details. The VMs on the datastore, have no knowledge of the original configuration.
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ASKER

Thanks. the new system is up and running. I'll try to add the data stores and vm's. are you sticking around for a bit? just in case i have more questions.
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ASKER

I've added the correct networks, rescanned it but still it cannot see the data stores.
e.g. non-local disk. yes. I'm around most hours!
Also check the best practices document here

http://www.vmware.com/pdf/ws7_performance.pdf

A couple of things, only use 1 vCPU, and Reserve Memory for use with VMs.
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ASKER

yup. they sit on SAN.
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ASKER

I'm not sure if that helps but the iSCSI adapter doesn't have any targets connected
okay, is this an iSCSI SAN or FC SAN?

Added and Enabled iSCSI Software Initiator, VMKernel Interface?

can you vmkping the Storage if iSCSI?

if so you will need to add the new iSCSI Initiator name, to the existing LUNs.
Have you also specified the SAN IP address in the iSCSI Storage Adaptor?
you will need to add the new iSCSI Initiator name, to the existing LUNs, on the IP SAN.
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ASKER

I'm going to call it a night. I'll come back to it tomorrow morning. thanks for all your help so far.
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ASKER

it's an iscsi san
Check the following:-

1. iSCSI Initiator enabled.

2. VMKernel Interface added and IP address on same subnet as IP SAN.

3. Can you ping IP address of IP SAN from console of ESXi server.

4. Can you vmkping IP address of IP SAN from console of ESXi server.

5. Add IP address of IP SAN in iSCSI software initiator.

6. Add new iSCSI initiator name to LUNs on IP SAN.

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ASKER

I've got storage added now. still cannot see any VM's
Browse the datastore, can you see the folders?

Browse the folders, select the VMX and add Right Click and Add to Inventory?

(this is beyond the scope of original question!)
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ASKER

I know, it is. Shall i create a new question then and assign some points? Does that work for you?
I believe the oiriginal question has been answered. If you are happy with the answer, please assign points, and create a new question, which can be a related question.

we can then discuss the missing VMs!?
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new question created.