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getting a few dupicate or triplicate re-occuring meetings or appointments in the calendar in Outlook and Blackberry

Posted on 2011-09-14
Medium Priority
Last Modified: 2012-06-21

Server:  SBS 2008
Client: Mac with Outlook 2011
Mobile Device:  Blackberry sync'd using a BESX

Client is setup using Exchange protocol for syncing to Mac.

Client has several recurring appointments that hr created himself that will duplicate themselves every week or so.  Duplications appear in Outlook, on the BB, and in OWA.  

The duplication is for specific recurring appointments not all of them, but all of the duplicates are recurring appointments.

If cleaned up in one version, Outlook, the changes propogate across to the other outlets such as the BB and OWA.

The Outlook identity has been re-created twice, blackberry has been wiped and reloaded twice, and still the problem keeps coming back.

No other user in the network uses a Mac and no other user including BB users are experiencing the same problem.
Question by:jeremycushing
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Author Comment

ID: 36538953

Author Comment

ID: 36561567
I find it hard to believe the Experts are stumped.
LVL 74

Expert Comment

by:Glen Knight
ID: 36981853
Stumped? Who you calling stumped :-)

This is actually a known problem with certain versions of Blackberry software.

Have you ensured the Blackberry server and th device are fully up to date?

Accepted Solution

jeremycushing earned 0 total points
ID: 37215853
ends up the employee was terminated & this terminated my troubleshooting.  

Author Closing Comment

ID: 37236418
could not complete

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