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Shopica removal

Posted on 2011-09-14
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Last Modified: 2013-11-22
I have a pc infected in that websites redirect to shopica.com rather than going to their intended site. Norton  and adaware don't seem to remove it. Anyone have a good manual solution for removal?

Thanks,
Doug
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Question by:infgen
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4 Comments
 
LVL 30

Assisted Solution

by:Sudeep Sharma
Sudeep Sharma earned 1000 total points
ID: 36538633
Hi , run TdssKiller
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
or
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Tutorial on TDSSKiller:
http://support.kaspersky.com/viruses/solutions?qid=208280684

or you could also try FixTDSS.exe from Symantec

http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FixTDSS.exe

Recommended reading
Infected router - Google search redirects even on a clean system
http://www.experts-exchange.com/A_5327.html

“Google Hijack” — Google Search Gets Redirected
http://www.experts-exchange.com/A_3299.html

I hope that would help

Sudeep
0
 
LVL 47

Assisted Solution

by:rpggamergirl
rpggamergirl earned 1000 total points
ID: 36558229
Follow what SSharma suggested using TDSSKiller. Also check out the article on Google search redirects.      
http://www.experts-exchange.com/A_3299.html


If the problem persists, also run ComboFix and show us the logfile.
download ComboFix by sUBs:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe 

STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log and attach it in your next reply.
Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

ComboFix tutorial:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
0
 

Accepted Solution

by:
infgen earned 0 total points
ID: 36584500
I tried several of the solutions and read the links above but the machine ulttimately did nto clear of the infection. I was able to install Microsofts Security Essentials. So far the infection has not return.

I had tried the Kaperski and the Symantec solutions. Combofix might have worked but I didnt get a chance to try it.

Thank you for your help! I really do appriciate your help.

Doug
0
 

Author Closing Comment

by:infgen
ID: 36708155
The microsoft product ended up being the solution that worked.
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