• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 215
  • Last Modified:

Can I have an email automatically import into access?

Dear anyone,
I know very little to actually having no prior knowledge of access or how to do this.
But anyway,  I have a client who has an Access DB that can directly email a customer complaint form to a supervisor.  They want to be able to have the supervisors resonse to that email flow back into the Access DB complaint form, thus creating a "trail" of the customer complaint inside Access.  Is this possible?  And, if so, how?
0
marnoble
Asked:
marnoble
  • 2
1 Solution
 
Jeffrey CoachmanMIS LiasonCommented:
<I have a client who has an Access DB that can directly email a customer complaint form to a supervisor.>
You will have to first clearly explain how this system works...

But in a general sense, sure, ...in Access 2007 or higher you can use the "Email Data Collection" functionality:

http://office.microsoft.com/en-us/access-help/demo-collect-data-in-access-2007-by-using-e-mail-HA010252713.aspx
http://video.google.com/videoplay?docid=1458200794441986235

Obviously you will have to have the proper links from Complaints to Responses in place...

JeffCoachman
0
 
marnobleAuthor Commented:
Thanks for pointing me in the right direction.
0
 
Jeffrey CoachmanMIS LiasonCommented:
OK
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now