When a user goes to resolve an address in Outlook 2007
Posted on 2011-09-14
Method of testing the hotfix
Problem: When a user goes to resolve an address in Outlook 2007, if the display name field contains special characters the name will not resolve.
Microsoft have provided a hotfix 415068_intl_x64_zip.exe
1) In the STL lab we created two new user accounts
mailbox = ~Non(standard & mailbox)
contact = ~ (non & standard)
We waited a few minutes and then opened Outlook, created a new message and added the two new addresses
The mailbox address does not resolve, and as a result a check-makes pop up window opens say that the address does not exist.
The the hotfix was installed on the STL DC's
The test was re-run
This time the address ~Non(standard & mailbox) in the To field does resolve and is underlined.