Solved

Internet upgrade options

Posted on 2011-09-14
2
219 Views
Last Modified: 2012-05-12
I have a quick question that I know could be answered by Google but i just dont have the time tight now.

Recently my company has been looking into upgrading out existing shared T1 line running at 1.5Mb/s to a faster connection. I looked at Comcast small business and they offer two solutions:

1. They are looking already into running a fiber line to our office (which is shared with other businesses)  They quoted 5Mb/s at $500 a month.
2. Small business consumer level internet can offer us 50Mb/s at $275 a month.

When I asked about why there was such a discrepancy she stated that the fiber is a "contract level agreement". I also understand that it will be asynchronous but we do very little upload traffic. (We have a small FTP server and Exchange hosted in house).

So, why is the fiber so much more when on a speed basis the consumer level looks so attractive. In our situation what would be recommended and why?



PS. I do have Comcast residential running at 2.2MB running at home and the speeds are running at what they claim.

0
Comment
Question by:Atari911
2 Comments
 
LVL 15

Accepted Solution

by:
The_Warlock earned 500 total points
ID: 36540264
You said it in your statement..."contract level agreement", meaning there will be a Service Level agreement between you and the provider. If it goes down you will have a better and faster response time to restoration.  Here are some other typical metrics associated with a contract type agreement:
•What percentage of the time services will be available
•The number of users that can be served simultaneously
•Specific performance benchmarks to which actual performance will be periodically compared
•The schedule for notification in advance of network changes that may affect users or the network
•Help desk response time for various classes of problems
•Dial-in access availability
•Usage statistics that will be provided
and the list can go on. It will and should be stated in that agreement. You are basically paying for a "HIgher-tier" service and with that the support that goes with it. Hope this helps.

0
 
LVL 2

Author Closing Comment

by:Atari911
ID: 36540292
Perfect, looking exactly for the clarification you provided!
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

I was recently sitting at a desk at work with one of my colleagues and needed some information on my home computer. He watched as I turned on my home computer, established a remote session into it, got the information I needed and then shut it down …
Some time ago I was asked to set up a web portal PC to put at our entrance. When customers arrive, they could see a webpage 'promoting' our company. So I tried to set up a windows 7 PC as a kiosk PC.......... I will spare you all the annoyances I…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now