Solved

Internet upgrade options

Posted on 2011-09-14
2
220 Views
Last Modified: 2012-05-12
I have a quick question that I know could be answered by Google but i just dont have the time tight now.

Recently my company has been looking into upgrading out existing shared T1 line running at 1.5Mb/s to a faster connection. I looked at Comcast small business and they offer two solutions:

1. They are looking already into running a fiber line to our office (which is shared with other businesses)  They quoted 5Mb/s at $500 a month.
2. Small business consumer level internet can offer us 50Mb/s at $275 a month.

When I asked about why there was such a discrepancy she stated that the fiber is a "contract level agreement". I also understand that it will be asynchronous but we do very little upload traffic. (We have a small FTP server and Exchange hosted in house).

So, why is the fiber so much more when on a speed basis the consumer level looks so attractive. In our situation what would be recommended and why?



PS. I do have Comcast residential running at 2.2MB running at home and the speeds are running at what they claim.

0
Comment
Question by:Atari911
2 Comments
 
LVL 15

Accepted Solution

by:
Robert Sutton Jr earned 500 total points
ID: 36540264
You said it in your statement..."contract level agreement", meaning there will be a Service Level agreement between you and the provider. If it goes down you will have a better and faster response time to restoration.  Here are some other typical metrics associated with a contract type agreement:
•What percentage of the time services will be available
•The number of users that can be served simultaneously
•Specific performance benchmarks to which actual performance will be periodically compared
•The schedule for notification in advance of network changes that may affect users or the network
•Help desk response time for various classes of problems
•Dial-in access availability
•Usage statistics that will be provided
and the list can go on. It will and should be stated in that agreement. You are basically paying for a "HIgher-tier" service and with that the support that goes with it. Hope this helps.

0
 
LVL 2

Author Closing Comment

by:Atari911
ID: 36540292
Perfect, looking exactly for the clarification you provided!
0

Featured Post

New My Cloud Pro Series - organize everything!

With space to keep virtually everything, the My Cloud Pro Series offers your team the network storage to edit, save and share production files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now