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Word 2010 64 Bit Crashes When Opening a Document from Outlook or Windows Explorer

Posted on 2011-09-14
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Last Modified: 2012-05-12
Word crashes when I try to open a document or email attachment by double-clicking on the file. If I open Word afterward, it starts in Safe Mode and then I can see the document that I tried to open. If I close Word and repeat this process, the problem continues to occur. I uninstalled and reinstalled Word and I am still having the problem.
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Question by:alnc2004
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ded9 earned 500 total points
ID: 36541179
Sounds like an addin issue.

Delete or disable unwanted addins from word and outlook



http://office.microsoft.com/en-us/outlook-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx



Ded9
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Author Closing Comment

by:alnc2004
ID: 36542661
It was apparently the Adobe Acrobat X Standard Add-In or the 'Send to Bluetooth' one (those were the only two active add-ins I had. I disabled them both and now it works again.
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