Solved

Word 2010 64 Bit Crashes When Opening a Document from Outlook or Windows Explorer

Posted on 2011-09-14
2
496 Views
Last Modified: 2012-05-12
Word crashes when I try to open a document or email attachment by double-clicking on the file. If I open Word afterward, it starts in Safe Mode and then I can see the document that I tried to open. If I close Word and repeat this process, the problem continues to occur. I uninstalled and reinstalled Word and I am still having the problem.
0
Comment
Question by:alnc2004
2 Comments
 
LVL 30

Accepted Solution

by:
ded9 earned 500 total points
ID: 36541179
Sounds like an addin issue.

Delete or disable unwanted addins from word and outlook



http://office.microsoft.com/en-us/outlook-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx



Ded9
0
 

Author Closing Comment

by:alnc2004
ID: 36542661
It was apparently the Adobe Acrobat X Standard Add-In or the 'Send to Bluetooth' one (those were the only two active add-ins I had. I disabled them both and now it works again.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question