• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2566
  • Last Modified:

Microsoft Outlook Error

When one of my customer trying to download mail to my outlook, I am getting following error :

Task '172.X.X.X - Receiving' reported error (0x80042104) : 'Your e-mail server does not have the features required to allow messages to be left on the server.'

What could be Reason, Pls help

Regards
ramu
0
RAMU CH
Asked:
RAMU CH
2 Solutions
 
AustinComputerLabsCommented:
Look under:
tools
mail accounts
double click on the mail account
go to more settings
click the advanced tab
look at the bottom their will be a choice to check a box to leave messages on the server un-check those boxes.

Good luck.
0
 
v-9sabasCommented:
That message means that your POP3 server doesn't support either the UIDL or
TOP POP3 commands, and therefore Outlook doesn't have a way to distinguish
between messages on the server in order to reliably leave them there. I see
three possibilities:

1) Your ISP's server periodically goes brain-dead and can't do UIDL or TOP.
That doesn't seem terribly likely to me, but it's possible.
2) There is a known timing-related bug in Outlook that can cause it to get
confused about just what the server supports. I've got a fix for it that I
hope to get into the next service pack, but I've only known it to happen
once before, and it didn't recur, so I wouldn't expect you to hit it as
often as you say you do.
3) You're getting some error (other than in 1 above) when we issue some of
the POP3 commands that makes Outlook come to the conclusion that your server
doesn't support UIDL or TOP, despite the fact that it does. I think this is
the most likely, but...

Could you turn on diagnostic logging (see
http://support.microsoft.com/default...;en-us;Q300479) and post
the OPMLog.log files after the next time this occurs? The logs should allow
me to distinguish between the above possibilities
0
 
RAMU CHAuthor Commented:
THANKS
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now