Solved

Microsoft Outlook Error

Posted on 2011-09-14
3
2,371 Views
Last Modified: 2012-06-21
When one of my customer trying to download mail to my outlook, I am getting following error :

Task '172.X.X.X - Receiving' reported error (0x80042104) : 'Your e-mail server does not have the features required to allow messages to be left on the server.'

What could be Reason, Pls help

Regards
ramu
0
Comment
Question by:RAMU CH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 13

Assisted Solution

by:AustinComputerLabs
AustinComputerLabs earned 250 total points
ID: 36540950
Look under:
tools
mail accounts
double click on the mail account
go to more settings
click the advanced tab
look at the bottom their will be a choice to check a box to leave messages on the server un-check those boxes.

Good luck.
0
 

Accepted Solution

by:
v-9sabas earned 250 total points
ID: 36541145
That message means that your POP3 server doesn't support either the UIDL or
TOP POP3 commands, and therefore Outlook doesn't have a way to distinguish
between messages on the server in order to reliably leave them there. I see
three possibilities:

1) Your ISP's server periodically goes brain-dead and can't do UIDL or TOP.
That doesn't seem terribly likely to me, but it's possible.
2) There is a known timing-related bug in Outlook that can cause it to get
confused about just what the server supports. I've got a fix for it that I
hope to get into the next service pack, but I've only known it to happen
once before, and it didn't recur, so I wouldn't expect you to hit it as
often as you say you do.
3) You're getting some error (other than in 1 above) when we issue some of
the POP3 commands that makes Outlook come to the conclusion that your server
doesn't support UIDL or TOP, despite the fact that it does. I think this is
the most likely, but...

Could you turn on diagnostic logging (see
http://support.microsoft.com/default...;en-us;Q300479) and post
the OPMLog.log files after the next time this occurs? The logs should allow
me to distinguish between the above possibilities
0
 
LVL 1

Author Closing Comment

by:RAMU CH
ID: 36890450
THANKS
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question