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An internal error has occurred (error 50331676)

Posted on 2011-09-14
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Last Modified: 2012-05-12
I'm using SBS 2008 and trying to get the RWW working. I can access my email and the internal web site but can not "Connect to Computer". When I try to connect I get:

An internal error has occurred (error 50331676). For more information, please contact your network administrator or Microsoft Product Support.

I've checked online and tried many different fixes but nothing works. I've done some more checking on my server and have come across what looks like is causing the problem, but again tried different fixes from online suggestions and nothing.

The error I get is from going to Server Manager -> Roles -> Terminal Services. The error is:

The user "domain\user", on client computer "xxx.xxx.xxx.xxx", did not meet connection authorization policy requirements and was therefore not authorized to access the TS Gateway server. The following authentication method was attempted: "NTLM". The following error occurred: "23003".

Any suggestions?
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Question by:Phoenix_137
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11 Comments
 
LVL 39

Expert Comment

by:Philip Elder
ID: 36545411
Were the Getting Started Tasks wizards used to configure SBS?

Philip
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Author Comment

by:Phoenix_137
ID: 36546086
The ones that were required. Yes. I've also re-run them based on some suggestions from other sites.
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LVL 39

Expert Comment

by:Philip Elder
ID: 36546467
Whose certificate is being used for SSL and was the Third Party Trusted Certificate wizard used?

Philip
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Author Comment

by:Phoenix_137
ID: 36546488
I'm using the third party Go Daddy Secure Certification Authority and I used the SBS certificate wizard to do the setup.
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LVL 39

Expert Comment

by:Philip Elder
ID: 36546574
Please remove the certificate.

Then follow the instructions in step 35 to properly install the Intermediates and _then_ generate the CSR with the wizard, rekey the certificate on GoDaddy's site, and reinstall via the wizard.

The Intermediates need to be installed _in order_ and _first_ before the GoDaddy certificate gets installed on SBS 2008/2011.

Philip
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Author Comment

by:Phoenix_137
ID: 36546589
Follow what instructions in Step 35?
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LVL 39

Expert Comment

by:Philip Elder
ID: 36546611
Meh, too many things on the fly. :P

http://blog.mpecsinc.ca/2010/12/sbs-2011-setup-guide-v100.html

Sorry, missed the linke.

Philip
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Accepted Solution

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Phoenix_137 earned 0 total points
ID: 37029448
Requirement is no longer required.
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Author Closing Comment

by:Phoenix_137
ID: 37052409
Requirement is no longer required.
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Expert Comment

by:PRJ1970
ID: 37179556
What was the solution to this? I'm having the exact same problem.
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Author Comment

by:Phoenix_137
ID: 37180500
Never found the solution
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