Solved

need to set up outlook anywhere

Posted on 2011-09-15
11
281 Views
Last Modified: 2012-05-12
hi

i have to set up outlook anywhere for our company but am struggling to get the wizard to run so that i can install the feature as i am getting " this wizard can only be run on a small business server computer" when i click on the "connect to the internet ' wizard in sbs 2003 premium r2 srv management.

what could be the problem ?
0
Comment
Question by:safsystech
  • 6
  • 4
11 Comments
 
LVL 10

Expert Comment

by:gaurav05
ID: 36541330
0
 
LVL 10

Expert Comment

by:gaurav05
ID: 36541359
0
 

Author Comment

by:safsystech
ID: 36541438
hi thanks for the guides.. i still have to make sure the outlook anywhere feature is installed, and the error i am getting when trying to run the wizard on my sbs 2003 premium r2 server is still prohibiting me from verifying this ?

0
 
LVL 10

Expert Comment

by:gaurav05
ID: 36541550
Hi,

can you give me the application and system event error log ID.
0
 

Author Comment

by:safsystech
ID: 36541574
see attached error - it does not make sense as this is an sbs2003 box? i need to get this resolved before i can attempt outlook anywhere on client pc's


errorsbs.jpg
0
Integrate social media with email signatures

Is your company active on social media? Do you also use email signatures? Including social media icons in your email signature is a great way to get fans for free. Let all your email users know you’re on social media quickly and easily, in a single click.

 
LVL 10

Expert Comment

by:gaurav05
ID: 36541581
Hi,

thanks for the image.

take backup of all the data
please apply this hot fix..

http://support.microsoft.com/kb/940318
0
 

Author Comment

by:safsystech
ID: 36542632
thanks gaurav05 - i also found that but my problem is this :

"Prerequisites
To apply this hotfix, you must have Windows Small Business Server 2003 Service Pack 1 installed on the computer."

now my question is that if i have sp2 on the sbs 2003 server , will the hotfix apply to me seeing as they only mention sp1 ?
0
 
LVL 10

Expert Comment

by:gaurav05
ID: 36542713

Hi,

it occurs when the
5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA key is not under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Integration\. There is a
hotix in KB 940318 for this issue, You can call CSS to get hotfix or visit
"hotfix online submission" service by click the link below:

Another way is to modify the registry. Please copy the following content to
wordpad and then save it to reg file. After this, please double click the
reg file and import to registry.

___________________________________
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
Integration\5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA]
"User"=""
"Org"=""
"PID2.0"=""
"PID3.0"=""
"SuiteLocation"=""
"SuiteID"="5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA"
"SkuIDList"="95AFC82C-494C-4403-B33F-9E6295330830"
"BetaLevel"=""
"SuiteName"="Windows Small Business Server 2003"
"InstalledFrom"=""
"Mpc"=""
"OemFlag"="0"
"WinSB"=""
"Build"="5.2.2893.0 (bobcatsr1(bobld).050429-1656)"
"Version"="1.1"
___________________________________

Note:

1. Please backup registry first.

2. Input the SBS CD Key in "PID3.0"="". For example:
"PID3.0"="xxxxx-xxxxx-xxxxx-xxxxx-xxxxx"

3. Change "InstalledFrom"="", for example: "InstalledFrom"="D:\\setup\\i386"

4. Change "SuiteLocation"="", by default that's "C:\\Program
Files\\Microsoft Integration"

5. Change "Mpc"="", by default, the value is 74995.

After you import the reg file, please check if the problem can be resolved.

I am looking forward to hear from you.

0
 

Author Comment

by:safsystech
ID: 36542771
hi this is a step in the right direction - my issue is that i can only get to here in the registry [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\  and microsoft integration is not even there for me to see nevermind the missing key the main "microsoft integration" is not even there.. ?
0
 
LVL 10

Accepted Solution

by:
gaurav05 earned 500 total points
ID: 36547597
Hi,

this happend bcoz KB 940318 hot fix is there.
make sure you have full bakup of server as well as registry.

you have to manually done following steps
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
Integration\5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA]
"User"=""
"Org"=""
"PID2.0"=""
"PID3.0"=""
"SuiteLocation"=""
"SuiteID"="5717D53E-DD6D-4d1e-8A1F-C7BE620F65AA"
"SkuIDList"="95AFC82C-494C-4403-B33F-9E6295330830"
"BetaLevel"=""
"SuiteName"="Windows Small Business Server 2003"
"InstalledFrom"=""
"Mpc"=""
"OemFlag"="0"
"WinSB"=""
"Build"="5.2.2893.0 (bobcatsr1(bobld).050429-1656)"
"Version"="1.1"
___________________________________

Note:

1. Please backup registry first.

2. Input the SBS CD Key in "PID3.0"="". For example:
"PID3.0"="xxxxx-xxxxx-xxxxx-xxxxx-xxxxx"

3. Change "InstalledFrom"="", for example: "InstalledFrom"="D:\\setup\\i386"

4. Change "SuiteLocation"="", by default that's "C:\\Program
Files\\Microsoft Integration"

5. Change "Mpc"="", by default, the value is 74995.

After you import the reg file, please check if the problem can be resolved.
0
 
LVL 6

Expert Comment

by:crash2000
ID: 36547735
I presume you are logged on as administrator.

Mark
0

Featured Post

Why spend so long doing email signature updates?

Do you spend loads of your time carrying out email signature updates? Not very interesting are they? Don’t let signature updates get you down. Let Exclaimer Cloud - Signatures for Office 365 make managing email signatures a breeze.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now