I look after a business that is wanting to change internet service providers, is this a straight forward router configuration details change or does the server need reconfiguring too.
Here's the situation so far......
This company now has 2 broadband lines installed both a static IP's assigned and smart hosts set up to use, the provider that is currently being used is perfect but due to costs this needs to change so we have enable broadband on a second line with another provider to change over too but when i put the broadband details into the router to enable the new broadband line the router accepts these settings and says it's all connected and working but the server is saying that there is no internet connected when i go through the 'connect to the internet' option but the router is saying differently.
I'm totally lost with this, all it is, is a simple broadbad provider change but obviously with a different static IP.
Can anyone help ?????