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Event ID 13042 self update on an IIS Server

Posted on 2011-09-15
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Last Modified: 2012-05-12
I have been trying to figure out how to resolve this issue for quite some time now and it's time to call in some help, has anyone dealt with this error before.  Running on Windows Server 2003.  Basic Setup.  Server not running other services.

Event Type: Error
Event Source: Windows Server Update Services
Event Category: Clients
Event ID: 13042
Date: 28/03/2011
Time: 04:08:24
User: N/A
Computer: IISSERVER
Description:
Self-update is not working.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Question by:IT_User
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LVL 10

Expert Comment

by:gaurav05
ID: 36542237
Hi,

try this

1.) Open IIS Manager
2.) Make sure the Selfupdate virtual directory has Anonymous authentication enabled and "Require SSL" should be unchecked.
3.) Make sure the Default Web site has Anonymous authentication enabled and "Require SSL" should be unchecked.
4.) Remove the SSL (HTTPS) site binding for the Default Web Site.
5.) Stop and start the Default Web site.

feel free to discus.
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LVL 10

Expert Comment

by:gaurav05
ID: 36542248
Also check this

The fundamental issue here is that  you appear to have installed Windows Sharepoint Services on PORT 80, which is blocking the ability of the WSUS Health Monitoring service to access the /selfupdate v-dir on the "Default Web Site".

You need to configure WSS to =Not Manage= the WSUS resources in the Default Web Site, which include /selfupdate, /wutrack.bin, and /iuident.cab. The co-existence requirements of Windows Sharepoint Services and Windows Server Update Services  have been discussed incessantly over the past five years and a simple web search on "WSUS" and "Sharepoint" should turn up dozens of threads all documenting the configuration requirements for WSS to permit WSUS co-existence.

I'm also quite curious that you appear to have a /clientwebservice v-dir in the Default Web Site on a Win2008R2 system, given that the /clientwebservice v-dir has not been required in the Default Web Site since WSUS v3 was released -- but this is merely a curiosity, it has no bearing on the functioning, or lack thereof, of the WSUS environment.
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Author Comment

by:IT_User
ID: 36542295
4.) Remove the SSL (HTTPS) site binding for the Default Web Site.

Unsure as to how to do this, new to IIS so learning on the job!

5.) Stop and start the Default Web site.

Will this interfere with any of the other websites hosted on this server - have tutorenterprise, helpdesk, Intranet and our website?

Unfortunately all of this software was installed by a former IT manager, so reasons for the current config are a mystery.

My system is running on Windows Server 2003.  We are currently running WSUS V3 SP1.  Does this mean that the clientwebservice v-dir should no longer be required?  is this purely utilised by WSUS?
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Author Comment

by:IT_User
ID: 36542301
Sorry, also - how do I configure WSS to =Not Manage= the WSUS resources in the Default Web Site, which include /selfupdate, /wutrack.bin, and /iuident.cab
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LVL 47

Accepted Solution

by:
Donald Stewart earned 500 total points
ID: 36543414
Verifying WSUS Server Settings

http://technet.microsoft.com/en-us/library/cc708545%28WS.10%29.aspx

Then go over

Issues with Client Self-Update

http://technet.microsoft.com/en-us/library/cc720439%28WS.10%29.aspx


13042 self update error is almost always an issue with selfupdate virtual directory

To ensure that the self-update tree is working properly, first make sure there is a Web site set up on port 80 of the WSUS server. After that you should run the WSUS script that ensures a proper configuration of self-update on port 80. Open a command window on the WSUS server and type the following:

cscript WSUSInstallDirectory\setup\installselfupdateonport80.vbs

Note: Even if your WSUS is on port 8530, there MUST also be a selfupdate virtual directory on port 80
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