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Windows 7 WiFi red cross to show not connected but connected.

Posted on 2011-09-15
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Last Modified: 2012-08-14
Hello

I have a pc in for repair.

It started with a corruption and blue screening.

I re-placed the memory as it was faulty. and reinstalled windows

now when you try and connect to a wifi network it lets you says connected, but the signal bar in the bottom right of the screen shows a red cross (x)

I have reinstall windows
installed latest drivers


any ideas

Paul
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Question by:PBComputer
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33 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 36543978
Install service pack 1 .

Go to
Control Panel\Network and Internet\Network Connections

In network connection delete any extra unwanted network icons like incoming connection..


Reboot and check.



Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36544008
SP1 is installed plus all other updates.

only network connections is LAN and WiFi so there is non unwanted.
0
 

Expert Comment

by:chriswm77
ID: 36544023
Are you using Windows to manage your Wifi or are you using a 3rd party software?
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Expert Comment

by:ded9
ID: 36544025
Launch services.msc and check the network list service...it should be started and automatic.

If possible post network and sharing screen shot.





Ded9
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LVL 1

Author Comment

by:PBComputer
ID: 36544105
Wi-Fi Red Cross on Signal Bar

Wi-Fi Red Cross on Signal Bar
network and sharing centre

network and sharing centre
card connected to wifi

Connected
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544119
Right click on local area connection and Enable it....reboot and check.


Ded9
0
 
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Author Comment

by:PBComputer
ID: 36544168
done that its the same
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544176
I think you need to follow  chriswm77: suggestion and check whether wifi is been controller by windows or third party software... that might be the issue.




Ded9
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544199
Did u check network list service whether its started and automatic.

Also check this article

http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/df17c593-e78f-4878-97b0-7569307934c5

Follow this article and your issue will be resolved.


Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36544636
Windows Controls the wifi card

I checked the network list service and its set to automatic

i had read the technet item (forgot i had) and tried it but did not work either.

0
 

Expert Comment

by:chriswm77
ID: 36544709
So you are getting Wifi but it is showing up with a red X is that correct?
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544710

Let the wifi manufacturer software manage wifi and not windows.

Check device manager for any red x or yellow exclamation marks...also click on show hidden devices on the top in device manager ....under non plug and play check for any red x or yellow exclamation marks.



Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36544855
@chriswm77 yes thats correct, if it was mine i would live with it but its a clients.

@ded9 i;ve let Compaq's/HP software manage the wifi again. and for ant Redx or yellow ! there is not any.
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544894
Try this

Clear all preferred wireless networks from your network configuration. Right click to manage, click wireless on the left, delete everything.


Ref
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/network-icon-show-red-x-even-though-wireless/2cf5b096-cd1d-4d57-ab43-fd0539a24787


If possible post the services.msc screenshot...want to see which services are started and stopped.



Ded9
0
 
LVL 30

Expert Comment

by:ded9
ID: 36544917
Screenshot of services that start with the N...


Ded9
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Author Comment

by:PBComputer
ID: 36545013
@ded9

Removed all the network configs

below is the services list

Page 1Page 2Page 3
Page 4
Page 5
Page 5
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LVL 30

Expert Comment

by:ded9
ID: 36545050
After removing all network config ...did u reboot and check.

Make sure network connection services is started and automatic.

Can also uninstall the wifi driver from device manager...reboot and check.



Ded9
0
 
LVL 30

Expert Comment

by:ded9
ID: 36545063
Do you get the same red x icon in safe mode with networking ..can u check that.



Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36545160
@ded9

after removing network configs i rebooted same problem

Network connection services is started and autonatic

i have removed the driver from device manger rebooted, reinstall the driver it worked for about 1.5 seconds when the red x was back.
0
 
LVL 30

Expert Comment

by:ded9
ID: 36545251
Check in safe mode with networking ...check whether u get red x.

Put the computer in clean boot mode and check whether u get red x.

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.


Third party software that handles your wifi ...check the profile...the third party software should be broadcom or readltek...check their profiles.



Ded9
0
 
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Expert Comment

by:ded9
ID: 36545303
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36545350
I've tried safemode with networking.

Tried a clean boot

The only third part software is from HP/campaq (its a briadcom card but OEM so HP/Compaq provide the driver)

0
 
LVL 1

Author Comment

by:PBComputer
ID: 36545410
just tried the link and it did not work.

0
 
LVL 30

Expert Comment

by:ded9
ID: 36545418
Got to system properties in windows  7 ..click on the computer name tab...click on network id..select the second option which says this is a home computer...click Finish..click ok on system properties and reboot.

Check whether u get an red x.


Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36545453
I don't have the network id tab its greyed out, due to me running on Win 7 HP. that option is only available on the Pro/Ultimate version.
0
 
LVL 30

Expert Comment

by:ded9
ID: 36545507
Check event viewer for any errors.

Create a new user account and check.



Ded9

0
 
LVL 30

Expert Comment

by:ded9
ID: 36545531
Can also try ...go to device manager ..double click on wireless driver ..properties..advanced tab..you will see a lot of options in advanced tab...try changing the options ..play with different option and check.



Ded9
0
 
LVL 1

Author Comment

by:PBComputer
ID: 36545565
Ok will try those tomorrow, also thinking might try and find an old driver - just incase
0
 
LVL 1

Expert Comment

by:praveen_16july
ID: 36548306

hi PBComputer,

no this not the driver issue, if that then you not able to access internet or network.

it just a small microsoft bug which can be fix with this link
http://www.spiders-design.co.uk/fix-wrong-network-icon-in-windows-7/

if you need any help please let me know
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Accepted Solution

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PBComputer earned 0 total points
ID: 36550452
tried the suggestions but no luck.

But i have fix it


This morning i decided to so a Factory Restore reboot the same. So went back in to Recovery software and there was an option of Minimal Recovery, tried this and it worked. still not sure what caused it, but it seems to be some bloatware HP had installed.
0
 
LVL 1

Expert Comment

by:praveen_16july
ID: 36553053
Many Congratulations...
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Expert Comment

by:LeeTutor
ID: 36975416
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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