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Restore User email from ntbackup

Posted on 2011-09-15
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Last Modified: 2012-05-12
Is there a step by step on how to restore a users email from an ntbackup?

We have exchange 2003 and the user is using entourage.
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Question by:MECIT
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17 Comments
 
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Expert Comment

by:It breaks therefore I am
ID: 36544115
This article shows you how to recover mailboxes in Exchange 2003 using a recovery storage group.

http://www.outlookexchange.com/articles/HenrikWalther/RSG.asp
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Author Comment

by:MECIT
ID: 36545909
I dont see where I select the individual user' mailbox to restore back to the exchange.
unless I am over looking it.
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36547731
Its not brick level, that's why you restore into an RSG. You extract the items you need from the RSG using EXMerge as explained in the article. Remember that you can create a recovery mailbox to Exmerge into and then cherrypick the items you want to restore and export them into the live mailbox if its just a folder or a few items. There are a lot of steps to doing this and remember there is always rentention as explained in the following article.

http://www.msexchange.org/tutorials/mf022.html

From the sounds of things Backup Exec with the Exchange Agent would be good for you. It uses Granular Recovery Technology that allows for restore is individual messages and mailboxes on the fly making the whole process so easy. Built in utilities are often basic to make way for paid for add ons , as an example Hyper-V is great but so much better if you use SCVMM, Exchange 2010 AntiSpam Agents are good but you get so much more with Forefront and Windows Server Backup is good but not as good as SCDPM.
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Author Comment

by:MECIT
ID: 36549014
Restore started on 9/15/2011 at 9:09 PM.
Unable to restore Exchange data to SERVER1\Microsoft Information Store\First Storage Group,
check the application event log for more information
Restore completed on 9/15/2011 at 9:27 PM.
Directories: 2
Files: 2
Bytes: 24,174,023,018
Time:  18 minutes and  7 seconds


In the event viewer I received ErrorIDs: 8003 and 8019 but it gives no specific details.
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36549154
Backup your registry , then apply the following:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem\Recovery SG Override
 
Set the value to 0
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Author Comment

by:MECIT
ID: 36549238
I backed up the system state. I went into regedit but I dont show the Recovery SG Override.

Do I have to add it . If so, what would be the type and for data would I just enter 0?
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36549315
Hi , See the folllowing:

http://technet.microsoft.com/en-us/library/aa996723%28EXCHG.65%29.aspx

And also export your Registry, rather than rely on a Systemstate restore.

http://pcsupport.about.com/od/windowsxp/ht/backupxpreg.htm
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Author Comment

by:MECIT
ID: 36549576
Do I enter a 1 or 0?

what is the difference?
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36549654
Set the value to 0 which represents false.
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Author Comment

by:MECIT
ID: 36550111
It failed again on the restore.
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36551182
Hi, ok I googled this around and can see you are not alone so I suggest you read this thread here on msexchange

http://forums.msexchange.org/m_1800447981/mpage_1/tm.htm

Also take a look here

http://support.microsoft.com/kb/824126
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Author Comment

by:MECIT
ID: 36559738
Is there a way to convert the *.eml to *.pst to upload it back to the server?
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Author Comment

by:MECIT
ID: 36559811
I am following these instructions from the first link :

"If you have tried previously to restore a backup and it failed then delete the files in the RSG directory and delete then recreate the RSG database (but do not mount it) PRIOR to restoring from backup."


I have deleted everything from the RSG directory and now it is asking me if I want to delete the store.
 restore issue
Do I delete it and then delete the RSG database so I can then recreate it?
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LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36588932
Hi, I hope this is resolved now. At this point I would be looking at this myself firsthand, I will keep monitoring the question though.
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Author Comment

by:MECIT
ID: 36599313
NO this has not been resolved. I posted a question in my previous comment.and it has not been answered.
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Accepted Solution

by:
MECIT earned 0 total points
ID: 36817600
I ended up install a third party application to restore the database.
I used Recovery Manager for Exchange by Quest Software.

I am still have the issue but as long as I am able to use this software I will not worry about it.

thanks for the help.
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Author Closing Comment

by:MECIT
ID: 36908476
Thank you for trying to assist me in my issue.
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