[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 287
  • Last Modified:

Word / Outlook 2003 - Word is unavailable, not installed, or is not the same version as Outlook" when you try to create, to edit, or to reply

Hi Experts,

I'm totally baffled as to what is happening here on a domain user's Outlook profile. If I logon to this machine with my account - it works fine.

Error: message "Word is unavailable, not installed, or is not the same version as Outlook" when you try to create, to edit, or to reply

I have tried the following steps:

1. Reinstalled Microsoft Office 2003 - [didn't work]
2. Ran "Detect and Repair "on Word 2003 - [didn't work]
3. Created a new Outlook profile - [didn't work]
4. Rigistered file "regsvr32 ole32.dll" - [didn't work]
5. Deleted reg key after take backup
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data  - [didn't work]
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Options - [didn't work]
6. Rigistered file "winword.exe /a" - didn't work
7. Upgraded Word 2003 to Word 2007 - greys out:
* Use Microsoft Office Word 2003 to edit e-mail message
* Use Microsoft Office Word 2003 to read Rict Text e-mail messages
8. Created a new Windows profile - - [didn't work]

I have searched high-low for a fix :(

Please help.

Thanks,
ROb
0
RobertoFreemano
Asked:
RobertoFreemano
  • 3
3 Solutions
 
jcimarronCommented:
RobertoFreemano--Perhaps of help
http://support.microsoft.com/kb/906307
0
 
RobertoFreemanoAuthor Commented:
Thanks jcimarron,
I've already been here.
Thanks for relying ;)
0
 
RobertoFreemanoAuthor Commented:
I think the problem lies with permissions... as it only happens on this user's profile (no matter how many times its rebuilt).

I added the affected user into local admin group and this seems to fix the issue, but being a business, I cannot allow user to remain with local-admin.
0
 
RobertoFreemanoAuthor Commented:
I mamanged to resolve this myself - thanks!
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now