Solved

Word / Outlook 2003 - Word is unavailable, not installed, or is not the same version as Outlook" when you try to create, to edit, or to reply

Posted on 2011-09-15
4
273 Views
Last Modified: 2012-06-27
Hi Experts,

I'm totally baffled as to what is happening here on a domain user's Outlook profile. If I logon to this machine with my account - it works fine.

Error: message "Word is unavailable, not installed, or is not the same version as Outlook" when you try to create, to edit, or to reply

I have tried the following steps:

1. Reinstalled Microsoft Office 2003 - [didn't work]
2. Ran "Detect and Repair "on Word 2003 - [didn't work]
3. Created a new Outlook profile - [didn't work]
4. Rigistered file "regsvr32 ole32.dll" - [didn't work]
5. Deleted reg key after take backup
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data  - [didn't work]
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Options - [didn't work]
6. Rigistered file "winword.exe /a" - didn't work
7. Upgraded Word 2003 to Word 2007 - greys out:
* Use Microsoft Office Word 2003 to edit e-mail message
* Use Microsoft Office Word 2003 to read Rict Text e-mail messages
8. Created a new Windows profile - - [didn't work]

I have searched high-low for a fix :(

Please help.

Thanks,
ROb
0
Comment
Question by:RobertoFreemano
  • 3
4 Comments
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 20 total points
ID: 36550757
RobertoFreemano--Perhaps of help
http://support.microsoft.com/kb/906307
0
 

Assisted Solution

by:RobertoFreemano
RobertoFreemano earned 0 total points
ID: 36551896
Thanks jcimarron,
I've already been here.
Thanks for relying ;)
0
 

Accepted Solution

by:
RobertoFreemano earned 0 total points
ID: 36551911
I think the problem lies with permissions... as it only happens on this user's profile (no matter how many times its rebuilt).

I added the affected user into local admin group and this seems to fix the issue, but being a business, I cannot allow user to remain with local-admin.
0
 

Author Closing Comment

by:RobertoFreemano
ID: 36594811
I mamanged to resolve this myself - thanks!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question