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Excel 2007 hangs on Windows 7

I have a user that was recently upgraded to Windows 7. Throughout the day, every 30 minutes on average, Excel will lock up and takes several minutes until it is responsive again. I was able to see this happen once and saw that the disk was getting hammered. It was showing 150MB/s going to the hard drive.

Now I am trying to find out why this is happening and more importantly how to fix it. Anyone seen this before or know where to start looking?
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ryan80
Asked:
ryan80
1 Solution
 
ded9Commented:
Could be an addin issue ...launch excel in no addin mode and check.

Click start and type ...  excel /safe

To disable or delete unwanted addin check this

http://office.microsoft.com/en-us/help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx


Can also try clean boot..

Launch excel in clean boot mode.

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.



Ded9
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ryan80Author Commented:
Ok, I will start with this. I did forget to mention that this is a fresh install.
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*** Hopeleonie ***IT ManagerCommented:
In most cases, add-ins are the cause Office programs.
Try to disable all add-ins in Excel on a test computer.

http://office.microsoft.com/en-us/outlook-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx

You can also try this automatic fix:

http://support.microsoft.com/kb/280504/en-us

Try the Microsoft Fix it 50268
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techdunesCommented:
Hi,

It can be problem with currup XLB file. Try this out.

Search for *.xlb file, once found either rename it (safer practice) or delete it. Make sure that all MS Office application or any Office files are closed before doing this.
Now reopen an Excel file. It will automatically create the new file.

Try this and do comment.
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johnb6767Commented:
"I was able to see this happen once and saw that the disk was getting hammered"

By what process, Excel.exe?
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ryan80Author Commented:
yes, excel.exe

I found that there was a application called multimon installed on the computer that simulates a stretched task bar across two monitors. I read about someone experiencing a similar issue with a program that does the same thing. I have removed it and will see what happens.
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ryan80Author Commented:
Found the appliation that was causing issues this way.
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