Solved

Unable to access Exchange emails when Exchange is being backed up by Symantec Backup Exec

Posted on 2011-09-15
5
341 Views
Last Modified: 2013-12-01
Hi There

I have a backup scheduled in the evenings for exchange. When the backup starts connectivity is lost to the Exchange. Even Outlook Web Access does not work.

Is there a way I can get the backup to run but still have access to the Exchange?

Any help will be appreciated.

Thanks
0
Comment
Question by:junzcpt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 4

Accepted Solution

by:
ctc1900 earned 500 total points
ID: 36545634
Exchange should always be available even during backups.  If the there is anything missconfigured, perhaps the Exchange server's resources are being completly consumed by the backup job.  
0
 
LVL 9

Expert Comment

by:Benjamin MOREAU
ID: 36545647
It's very strange because Backup Exec don't stop database to run backup...

I see 2 possibilities :

- You don't have Symantec BE Exchange Agent so, you have a script to stop exchange database - backup database file - start database file

- Your Backup Exec use all the bandwith and your client can't connect to your mail server (it is possible if your server is too slow).
0
 

Author Comment

by:junzcpt
ID: 36545839
Nothing is misconfigured. This was working fine just a few days ago.

My server has more than enough resources and is running like a bomb.

I must add that the Databse has grown to 200GB and I am having all sorts of trouble trying to defrag it as well. I keep getting a jcb.dll error.

Would it be possible that Backup Exec is trying to do an online defrag and failling causing it to take the database offline to complete the backup?

Thanks
0
 
LVL 3

Expert Comment

by:jrgcomputing
ID: 36546311
I personally would create another Database (probably 3) and start migrating users over. Exchange 2003 originally only support 16gb Std and 75gb Ent. I know SP2 changed this but its probably worth a try.
0
 

Author Comment

by:junzcpt
ID: 36915284
Server needed a restart...
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question