Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Terminal Server crashing when shadowing a remote users session

Posted on 2011-09-15
4
Medium Priority
?
757 Views
Last Modified: 2012-05-12
We have a Windows 2008 Enterprise 64bit server acting as a terminal server. Users login to use an EMR software. The EMR vendor supports the users by shadowing their sessions. When they do this, the server throws a BSOD ad reboots. This is the only issue with the server. The EMR vendor suggested that it could be the RDP version on the workstations. We upgraded this and the issue still exists. Does anyone have an idea why this might happen? Unfortunately there is no error code in the Event Log. I have attached the latest minidump file. Thanks for any assistance.
091511-56035-01.dmp
0
Comment
Question by:SpyderG
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:SpyderG
ID: 36545618
Sorry, forgot to add. Server is Windows 2008 Enterprise "R2" 64bit
0
 
LVL 4

Expert Comment

by:ZeevM333
ID: 36546254
0
 

Accepted Solution

by:
SpyderG earned 0 total points
ID: 36989614
closing
0
 

Author Closing Comment

by:SpyderG
ID: 37013597
issue not resoled
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question