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How to sync multiple Exchange Contacts Folders with iPhone/iPad

Posted on 2011-09-15
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Last Modified: 2012-05-12
For non-BlackBerry devices (Droids and iPhones) in our enterprise, we use Microsoft ActiveSync running off of Exchange 2007 SP3 to sync Exchange/Outlook mail, contacts, and calendars.

I'm struggling with finding a way to set-up an iPhone 4 to sync only certain Contacts folders within the Exchange mailbox structure.  This is a simple matter of a user having multiple Contacts folders but doesn't want all of them pushed to the iPhone.

On my Droid 3, for example, I'm able to go to 'Corporate Sync' which is my Exchange account, and drill-down to the point where I'm able to choose which Contacts folders in my mailbox I wish to have sync'd to my phone.

I didn't happen to notice this degree of configuration available on the iPhone or in iTunes.  iTunes, in fact, seems to treat the iPhone as the master device.

Similarly, I'm sure this situation is also applicable to the iPad, of which, we have a couple of iPad 2s.

Any help with this is greatly appreciated.

Thanks.
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Question by:djhath
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Alan Hardisty earned 2000 total points
ID: 36545674
With an iPhone / iPad, you don't get to choose which Contacts Folders to sync or not sync - it will sync them all.
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by:djhath
ID: 36545862
Thank you for your response, Alan.  In your experience, are there any potential 3rd-party apps that might provide that capability?
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Expert Comment

by:Alan Hardisty
ID: 36545902
You are welcome.  Personally I haven't had the need to or met anyone with the need either, so I can't recommend one that would do what you are looking for.

You can select which set of contacts the iPhone / iPad can show you and then it ignores the rest if that is any use to you.
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Author Comment

by:djhath
ID: 36545934
Do you mean select the sets that correlate to the particular Exchange Contacts folder they come from, or do you mean you can select sets of individual contact records?
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Expert Comment

by:Alan Hardisty
ID: 36545969
You can select the folder of contacts that you see (primarily) on an iPhone / iPad and it will only show the contacts from that folder (no matter which Exchange Account / Folders are on the device).

Open up Contacts and click Groups in the top left-hand corner.  Pick the folder that shows the contacts that you want to see e.g., All On My iPhone / Contacts / Global Address List etc.
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