Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

windows backup on windows 2008 r2 does not respond

Posted on 2011-09-15
4
Medium Priority
?
403 Views
Last Modified: 2012-05-12
i have a windows 2008 r2 server. the backup is based on a schedule of twice a day: 13 and 21. today's morning i replaced the usb disk , and the 13:00 backup was done automatically ok.
the 21:00 backup was not done.
when i open the backup window it waits for ever for the activity list and the status to appear. on the disk i see no data older than the noon backup.
in disk managment it seems ok.
i did not find any related error logs
the last backup log is the one says the noon backup is completed.
can i restart the backup service?
can i troubleshoot it without rebboting the server (which i think will solve it at least one time)
the server is a new dell t410.
0
Comment
Question by:gilsolutions
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 30

Expert Comment

by:Randy Downs
ID: 36546136
I would try restarting the backup service and running a small test backup. If it fails to run you could try this

http://social.technet.microsoft.com/Forums/en-CA/windowsserver2008r2management/thread/73596ade-c0a5-4811-8f3f-50d6db4a9467

In order to narrow down the issue, let us refer the following steps to perform a Clean Boot and then set the Block Level Backup Engine Service to Manual Started.

 

Step 1: Perform a Clean Boot

 

1. Click "Start", go to "Run", and type "msconfig" in the open box to start the System Configuration Utility.

 

2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click Disable All (if it is not gray).

 

3. Click the "Startup" tab, click "Disable All" and click "OK".

 

4.  Restart your computer. When the "System Configuration Utility" window appears, please check the box and click "OK".

 

5. Reboot the problematic Windows Server 2008 R2.

 

Step 2: Set Block Level Backup Engine Service to Manual Started.

Step 3: Perform the backup with Windows Server Backup to see if it can be success.
0
 

Author Comment

by:gilsolutions
ID: 36547314
Restarting the server in clean boot is problematic as it is a production server.
Restarting the backup service did not help. Is there anything else I can do without restarting the machine?
0
 
LVL 30

Accepted Solution

by:
Randy Downs earned 2000 total points
ID: 36549006
You could switch to another USB disk to see if it helps. I think at some point you will have to reboot. Maybe in the middle of the night would work for you. You could create a .bat file and schedule it.


http://www.online-tech-tips.com/computer-tips/remote-shutdown-command/

shutdown –m \\computername1 –r
0
 

Author Closing Comment

by:gilsolutions
ID: 36561188
i rebooted the server and as expected, it is working ok after reboot. I do not really know why it stopped working... i think it was some problem with the usb adapter.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question