Solved

windows backup on windows 2008 r2 does not respond

Posted on 2011-09-15
4
396 Views
Last Modified: 2012-05-12
i have a windows 2008 r2 server. the backup is based on a schedule of twice a day: 13 and 21. today's morning i replaced the usb disk , and the 13:00 backup was done automatically ok.
the 21:00 backup was not done.
when i open the backup window it waits for ever for the activity list and the status to appear. on the disk i see no data older than the noon backup.
in disk managment it seems ok.
i did not find any related error logs
the last backup log is the one says the noon backup is completed.
can i restart the backup service?
can i troubleshoot it without rebboting the server (which i think will solve it at least one time)
the server is a new dell t410.
0
Comment
Question by:gilsolutions
  • 2
  • 2
4 Comments
 
LVL 29

Expert Comment

by:Randy Downs
ID: 36546136
I would try restarting the backup service and running a small test backup. If it fails to run you could try this

http://social.technet.microsoft.com/Forums/en-CA/windowsserver2008r2management/thread/73596ade-c0a5-4811-8f3f-50d6db4a9467

In order to narrow down the issue, let us refer the following steps to perform a Clean Boot and then set the Block Level Backup Engine Service to Manual Started.

 

Step 1: Perform a Clean Boot

 

1. Click "Start", go to "Run", and type "msconfig" in the open box to start the System Configuration Utility.

 

2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click Disable All (if it is not gray).

 

3. Click the "Startup" tab, click "Disable All" and click "OK".

 

4.  Restart your computer. When the "System Configuration Utility" window appears, please check the box and click "OK".

 

5. Reboot the problematic Windows Server 2008 R2.

 

Step 2: Set Block Level Backup Engine Service to Manual Started.

Step 3: Perform the backup with Windows Server Backup to see if it can be success.
0
 

Author Comment

by:gilsolutions
ID: 36547314
Restarting the server in clean boot is problematic as it is a production server.
Restarting the backup service did not help. Is there anything else I can do without restarting the machine?
0
 
LVL 29

Accepted Solution

by:
Randy Downs earned 500 total points
ID: 36549006
You could switch to another USB disk to see if it helps. I think at some point you will have to reboot. Maybe in the middle of the night would work for you. You could create a .bat file and schedule it.


http://www.online-tech-tips.com/computer-tips/remote-shutdown-command/

shutdown –m \\computername1 –r
0
 

Author Closing Comment

by:gilsolutions
ID: 36561188
i rebooted the server and as expected, it is working ok after reboot. I do not really know why it stopped working... i think it was some problem with the usb adapter.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Normally after a failure of Domain Controller, when promoting new DC the DC is renamed, we will discuss the options in Dcpromo to re-create the DC with the same name. Scenario: You are a small IT shop with two Domain Controllers (Domain Contr…
I was asked if I could set up a fax machine so that incoming faxes were delivered to people's Exchange inboxes and so that they could send faxes from their desktops without needing to print the document first.  I knew it was possible but I had no id…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question