Cant open files on external hard drive

Hello Experts exchange,

I conected an external hard drive seagate 9KW2AH-500 to pc via usb cable and it takes a long time until I get a message  "You need to format the drive H before you can use"

Is there a way to get around this and backup files that are inside.

Thanks
 
suplyAsked:
Who is Participating?
 
Gerwin Jansen, EE MVEConnect With a Mentor Topic Advisor Commented:
Hi suply, I would recommend that you try recovering the data from your external HD by means of a recovery program like PC Inspector File Recovery for example. Your external HD cannot have a physical defect eg you should be able to see it in the Windows Disk Management console.
0
 
Alan HendersonConnect With a Mentor Retired marine engineerCommented:
Try the drive in different USB ports.
Boot up with the drive connected.
Go to Start / Control Panel / Administrative Tools / Computer Management / Disk Management and see what the system reports about the drive's health.
Try the drive in a different computer.
0
 
suplyAuthor Commented:
Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.