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System Writer Service Fails, Event ID 12293 Server 2008 Standard R2

Posted on 2011-09-15
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Last Modified: 2012-05-12
I am trying to get Backup Exec to complete a full backup. It is failing, tech supprt with them says it is the System Writer Service. The service is failing. Error logs show that, with the event ID 12293. Widnows back up will complete, but BE2010 will not. Any help is appreciated. Thank you in advance!
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Question by:jmarihart
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Author Comment

by:jmarihart
ID: 36552623
Thank you very much!
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Author Comment

by:jmarihart
ID: 36552624
And actually it is the VSS service... sorry for the mistake.
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Expert Comment

by:Sandeshdubey
ID: 36555895
Ran vssadmin list writers and check which writer are failing.
check the permission in reg of vss and volsnap and add networkservice and give full permission
Install the latest SP and below patch and reboot the server this should fix the issue.
http://support.microsoft.com/kb/977096
http://support.microsoft.com/kb/980082

If still the issue persists re register the vss binary.Refer below link
http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/ac1454e4-ad50-4e9c-88ba-d661dcf4b45b/
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Author Comment

by:jmarihart
ID: 36561431
If the windows backup works, does that rule this out? is Symantec just being lazy? Cause i have completed a fill backup using windows.
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Accepted Solution

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Sandeshdubey earned 500 total points
ID: 36565214
There is no harm in installing the above patch.Once the patches are install reboot the server and fire the symatec backup and check if you are facing any issue.

In case if the issue persist you can contact symantec backup vendor for the same.
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Author Comment

by:jmarihart
ID: 36581791
ok, that seemed to help it out. Thank you!  We ran into a corrupt data file in a AVG file, and with the Recycle Bin so i excluded those from the backup and we got it to work.
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Author Closing Comment

by:jmarihart
ID: 36581795
Thank you!
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