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Exhange 2003 OMA Not Working

Posted on 2011-09-15
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Last Modified: 2013-12-27
Hello,
I have exchange 2003 SP2 and I am trying to get mobile phones (iphone) connected to our exchange server.
I  do not care how they conect I just need them to work. Here are some error logs from the
application event viewer on the exchange server.
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1503
Date:            9/15/2011
Time:            2:27:50 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
An unknown error occurred while processing the current request: Object reference not set to an instance of an object.

 Stack trace:
   at Microsoft.Exchange.OMA.UserInterface.Global.Application_PreRequestHandlerExecute(Object sender, EventArgs e)
   at System.Web.SyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
---------------------------------------------------------------------------------------------- End event 1
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1502
Date:            9/15/2011
Time:            2:27:53 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
No Basic credentials were found in the HTTP request. To fix this problem, verify that Basic authentication is turned on and all other authentication methods are turned off on the Outlook(R) Mobile Access virtual directory.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
---------------------------------------------------------------------------------------------------End event 2
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1507
Date:            9/15/2011
Time:            2:27:55 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
An unknown error occurred while processing the current request: Error executing child request for oma.aspx.

 Stack trace:
   at System.Web.HttpServerUtility.ExecuteInternal(String path, TextWriter writer, Boolean preserveForm)
   at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)
   at Microsoft.Exchange.OMA.UserInterface.UserError.OkClick(Object sender, EventArgs e)
   at System.Web.UI.MobileControls.Command.OnClick(EventArgs e)
   at System.Web.UI.MobileControls.Command.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String argument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.MobileControls.MobilePage.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain()
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

 Inner Error: Exception of type System.Web.HttpUnhandledException was thrown.

 Stack trace:
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain()
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpServerUtility.ExecuteInternal(String path, TextWriter writer, Boolean preserveForm)

 Inner Error: No ServicesObject found!

 Stack trace:
   at Microsoft.Exchange.OMA.UserInterface.Page.InitSessionVars()
   at Microsoft.Exchange.OMA.UserInterface.Page.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.MobileControls.MobilePage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
------------------------------------------------------------------------------------------End event 3

I have tried turning off integrated authentication and leaving basic on. Still can't connect.
My ASP version is 1.1.4322

Thank you for any help,
Mark



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Question by:mt1963
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4 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 36548236
Hi mt1963,

Please have a read (from top to bottom) of my Exchange 2003 / Activesync article which should with any luck, get you up and running in no time:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

If you have any questions, or get stuck anywhere, please let me know.

Alan
0
 

Author Comment

by:mt1963
ID: 36905794
Thank you for the guide. After installing the latest service packs and following your guide email to phones is working.
Thanks again,
Mark
0
 

Author Closing Comment

by:mt1963
ID: 36905802
It is important to bring exchange 2003 up to the latest service pack.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 36905817
:) - SP2 sure does make it easier.

Glad it is working - thanks for the points.

Alan
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