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mt1963Flag for United States of America

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Exhange 2003 OMA Not Working

Hello,
I have exchange 2003 SP2 and I am trying to get mobile phones (iphone) connected to our exchange server.
I  do not care how they conect I just need them to work. Here are some error logs from the
application event viewer on the exchange server.
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1503
Date:            9/15/2011
Time:            2:27:50 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
An unknown error occurred while processing the current request: Object reference not set to an instance of an object.

 Stack trace:
   at Microsoft.Exchange.OMA.UserInterface.Global.Application_PreRequestHandlerExecute(Object sender, EventArgs e)
   at System.Web.SyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
---------------------------------------------------------------------------------------------- End event 1
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1502
Date:            9/15/2011
Time:            2:27:53 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
No Basic credentials were found in the HTTP request. To fix this problem, verify that Basic authentication is turned on and all other authentication methods are turned off on the Outlook(R) Mobile Access virtual directory.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
---------------------------------------------------------------------------------------------------End event 2
Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1507
Date:            9/15/2011
Time:            2:27:55 PM
User:            N/A
Computer:      TOSH-EXCHANGE
Description:
An unknown error occurred while processing the current request: Error executing child request for oma.aspx.

 Stack trace:
   at System.Web.HttpServerUtility.ExecuteInternal(String path, TextWriter writer, Boolean preserveForm)
   at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)
   at Microsoft.Exchange.OMA.UserInterface.UserError.OkClick(Object sender, EventArgs e)
   at System.Web.UI.MobileControls.Command.OnClick(EventArgs e)
   at System.Web.UI.MobileControls.Command.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String argument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.MobileControls.MobilePage.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain()
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

 Inner Error: Exception of type System.Web.HttpUnhandledException was thrown.

 Stack trace:
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain()
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpServerUtility.ExecuteInternal(String path, TextWriter writer, Boolean preserveForm)

 Inner Error: No ServicesObject found!

 Stack trace:
   at Microsoft.Exchange.OMA.UserInterface.Page.InitSessionVars()
   at Microsoft.Exchange.OMA.UserInterface.Page.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.MobileControls.MobilePage.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
------------------------------------------------------------------------------------------End event 3

I have tried turning off integrated authentication and leaving basic on. Still can't connect.
My ASP version is 1.1.4322

Thank you for any help,
Mark



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Avatar of Alan Hardisty
Alan Hardisty
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Avatar of mt1963

ASKER

Thank you for the guide. After installing the latest service packs and following your guide email to phones is working.
Thanks again,
Mark
Avatar of mt1963

ASKER

It is important to bring exchange 2003 up to the latest service pack.
:) - SP2 sure does make it easier.

Glad it is working - thanks for the points.

Alan