Solved

Problems with mail servers on business travel

Posted on 2011-09-15
4
288 Views
Last Modified: 2012-05-12
I have 106.8 installed on a 15-inch MacBook Pro. When at home, I use cable for internet. I have Gmail (IMAP), AOL (IMAP), MacMail (IMAP) and an educational POP account. All sync and work well at home. I travel internationally several times per year. When I leave my home network and travel in US airports, there is no problem. In Europe and South America (currently in Italy), I cannot send or receive from any account. I am able to browse with no difficulty. What are the solutions for:
Mail.app
Gmail
AOL
?
What the the overall problem to prevent this in the future. It seems to be common when changing networks in some US locations and all outside North America.

Mark
0
Comment
Question by:MarkJulie
  • 2
  • 2
4 Comments
 
LVL 37

Expert Comment

by:Jamie McKillop
ID: 36548717
Hello,

What is most likely happening here is that the networks you are connecting to are locked down to only allow HTTP(S) traffic. You will need to use the webmail interface (if available) for each email account while on these networks.

JJ
0
 

Author Comment

by:MarkJulie
ID: 36552620
Is there any other method to verify that this is the actual cause of the problem before I give up? Next trip I wil use browser mail, but I don't have MobileMe for some accounts. I will have to copy 39 Outbox mails to a browser if there is no solution.

Thanks
0
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 500 total points
ID: 36559891
Open a command prompt and type:

telnet yourmailserver 25

Replace yourmailserver with the outgoing mailserver in your mail client. You should get an SMTP banner. If you get a blank command prompt or an error, you know they are blocking the port.

JJ
0
 

Author Comment

by:MarkJulie
ID: 36583532
Unfortunately, I returned to a stable local network before I could test the troubleshooting. I will close the question and refer to it when I encounter it again.

Mark
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now