Solved

Outlook 2010 32 bit on Win7 64 bit - Right Click menu in task bar menu missing

Posted on 2011-09-15
7
260 Views
Last Modified: 2012-05-12
Hello,

When right clicking on the Outlook icon in your task bar, you should get a task menu with the following items - New Email Message,  New Appoitment, New Contact....Etc.  We have a few users that do not see this menu.

Has anyone else encoutered this and know a solution?

Thanks
0
Comment
Question by:jcontreras1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 10

Expert Comment

by:Mohammed Rahman
ID: 36546609
Open Windows Explorer .
Type or copy and paste the following into the address bar:

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations
Identify files that are comparatively larger in size than the rest of the file, such as files that have file size of 1 MB or more.

Delete the abnormal file/files.
0
 

Author Comment

by:jcontreras1
ID: 36550137
I have this directory but the user that is having the issue does not.  

Why would that be?
0
 
LVL 10

Expert Comment

by:Mohammed Rahman
ID: 36552745
He might have choose to keep the PSTs in a different folder in a different location. The path mention in the post above is default path for outlook to store PSTs. However, they can be moved to any location. Enable hidden files and folders, search the user's drive "*.pst" without quotation. This will definitely show all the PSTs. You can then map them to the outlook.

1. In Outlook 2010, click the File tab.
2. Click Open and then click Open Outlook Data File.
3. Navigate to the .pst file to import and then click Ok.

0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 

Author Comment

by:jcontreras1
ID: 36562069
Our users are not tech savy at all and do not know how to change the location of there PST's.  

0
 
LVL 10

Expert Comment

by:Mohammed Rahman
ID: 36563927
Apologise for the post regarding PSTs. It doesnt fit in this context. I might have had multiple EE windows open and I have pasted the solution in an incorrect window.
0
 

Accepted Solution

by:
jcontreras1 earned 0 total points
ID: 36911916
I opened up a ticket with MS and the only suggestion that they can offer was doing a repair against office.  Not good..  
0
 

Author Closing Comment

by:jcontreras1
ID: 36938180
N/A
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question