Email Routing on a Shedule

EE Gurus,

I am reaching out to your guys again to solve an issue.

I am using Exchange 2003 and I have two distribution emails which is sent to a list of users and that is linked to our ticket desk.

I want to be able to take and forward the email to the helpdesk during a schedule time (example M-F 8am to 5pm) anytime outside of this schedule I want the emails to be sent to the members of the support distribution.

Can you please provide detail instructions that would allow me to accomplish this?

Thanks in advance.
Who is Participating?
Marc DekeyserConnect With a Mentor Sr Premier Field EngineerCommented:
I have been looking around and I think this product should be able to help you out:

You can contact them to confirm that it can do what you want it to do...
Marc DekeyserSr Premier Field EngineerCommented:
By default there is no such option in exchange 2003. Now my first thought would be using rules but as far as I know there is no option to specify time frames and exchange 2003 does not have server side rules (aka an outlook client would b-need to be logged in and processing the rules 24*7).

Your best guess would be third party software, unfortunately I have no knowlegde of any tool that can do what you require...
EdeakinAuthor Commented:
I am hope someone can solve this issue for me. I am increasing the points.
EdeakinAuthor Commented:
Does anyone have anything to add to this?
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