Solved

Email Routing on a Shedule

Posted on 2011-09-15
4
219 Views
Last Modified: 2012-05-12
EE Gurus,

I am reaching out to your guys again to solve an issue.

Description:
I am using Exchange 2003 and I have two distribution emails support@domain.com which is sent to a list of users and helpdesk@domain.com that is linked to our ticket desk.

Change:
I want to be able to take support@domain.com and forward the email to the helpdesk during a schedule time (example M-F 8am to 5pm) anytime outside of this schedule I want the emails to be sent to the members of the support distribution.

Can you please provide detail instructions that would allow me to accomplish this?

Thanks in advance.
0
Comment
Question by:Edeakin
  • 2
  • 2
4 Comments
 
LVL 11

Expert Comment

by:Marc Dekeyser
ID: 36548688
By default there is no such option in exchange 2003. Now my first thought would be using rules but as far as I know there is no option to specify time frames and exchange 2003 does not have server side rules (aka an outlook client would b-need to be logged in and processing the rules 24*7).

Your best guess would be third party software, unfortunately I have no knowlegde of any tool that can do what you require...
0
 

Author Comment

by:Edeakin
ID: 36550545
I am hope someone can solve this issue for me. I am increasing the points.
0
 

Author Comment

by:Edeakin
ID: 36557640
Does anyone have anything to add to this?
0
 
LVL 11

Accepted Solution

by:
Marc Dekeyser earned 500 total points
ID: 36557679
I have been looking around and I think this product should be able to help you out: http://www.codetwo.com/exchange-rules-pro/

You can contact them to confirm that it can do what you want it to do...
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

823 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question