VMWare locking out a domain admin account (AP)

Morning Experts,

We have many-a-VMware hosts in our ennvironment, running from a VC with VSphere 4.0 install, but suddenly (without cause) we've seen the VC server locking out on our engineers account, when we see no reason for it, we've found the following error in the logs:


[2011-09-16 09:20:44.541 07776 info 'App'] [VpxLRO] -- BEGIN task-internal-119 --  -- vim.SessionManager.login -- 741083B6-549B-452F-AB9A-DEDA9CC48F4B
 
[2011-09-16 09:20:44.541 07776 info 'App'] Error 1909 authenticating user DOMAIN\Useradmin.
 
[2011-09-16 09:20:44.541 07776 error 'App'] Failed to authenticate user <DOMAIN\Useradmin>
 
[2011-09-16 09:20:44.541 07776 info 'App'] [VpxLRO] -- FINISH task-internal-119 --  -- vim.SessionManager.login -- 741083B6-549B-452F-AB9A-DEDA9CC48F4B
 
[2011-09-16 09:20:44.541 07776 info 'App'] [VpxLRO] -- ERROR task-internal-119 --  -- vim.SessionManager.login: vim.fault.InvalidLogin:
 
(vim.fault.InvalidLogin) {
 
dynamicType = <unset>,
 
faultCause = (vmodl.MethodFault) null,
 
msg = "",
 
}
LVL 1
tlcsupportAsked:
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Pradeep DubeyConnect With a Mentor ConsultantCommented:
hello
please check below link for the resolution.

http://communities.vmware.com/message/1131054
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tlcsupportAuthor Commented:
Done that Alockout.dll thing and found this:

Fri Sep 16 11:42:17 2011, PID:  6060, Thread:  2776, Image C:\Program Files\VMware\Infrastructure\VirtualCenter Server\vpxd.exe,ALOCKOUT.DLL - DLL_PROCESS_ATTACH
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
Have you checked the Time on the VC server is correct, or similar in sync with DCs?
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tlcsupportAuthor Commented:
Yeah time and date are fine.

Looks like the server has now started to die...

Can't start the VMware server service, is there a way of backing up the VSphere config?
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
It's in your database.
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Danny McDanielConnect With a Mentor Clinical Systems AnalystCommented:
most config information like network and storage and VM's settings are kept on the ESX(i) hosts but VC reads most of it in and stores it in the database.  If you wipe the database and start from scratch, you will lost historical performance, events and task data plus some DVS info and VM APP stuff will have to be recreated.
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