Solved

Time Capsule rejects Macs Time Machine even with the correct username and password

Posted on 2011-09-16
6
504 Views
Last Modified: 2012-05-12
A Client has had a Time Capsule. It backs up 3 macs for the last 18 months.
One of the macs was upgraded to Snow Leopard. This had to be done using an external drive as the DVD had failed. After this the mac failed to connect to the Time Capsule to run Time Machine backup.
After resetting the Time Capsule and putting the same details into the Time Capsule. The mac then worked.
Unfortunately the other two computers fail to run their time machine backup. They are rejected -"not the correct username or password.
Any help will be much appreciated.

Michael
0
Comment
Question by:Mac_Veteran
  • 3
  • 2
6 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 36548878
Resetting the TC will also zero out the password. Use the Airport utility to reset the TC password.
0
 
LVL 53

Assisted Solution

by:strung
strung earned 500 total points
ID: 36548880
Also check to see if the TC name has changed.
0
 

Author Comment

by:Mac_Veteran
ID: 36549375
This was done twice without success using the button on the Time Capsule.
I am going to the Client Monday 19th september 2011:
I will try your method.

Thank you

Michael
0
 

Author Closing Comment

by:Mac_Veteran
ID: 37319592
Not the whole answer.
0
 

Author Comment

by:Mac_Veteran
ID: 37319596
I should have replied after visiting the Client. Sorry.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Iphone 4S gone suddenly dead 6 64
Data recovery for MAC 4 44
Mini Mac disk problem 7 28
How do I take a large (100MB) FLV file and break it into 20MB chunks on a MAC? 4 16
Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now