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Time Capsule rejects Macs Time Machine even with the correct username and password

Posted on 2011-09-16
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Last Modified: 2012-05-12
A Client has had a Time Capsule. It backs up 3 macs for the last 18 months.
One of the macs was upgraded to Snow Leopard. This had to be done using an external drive as the DVD had failed. After this the mac failed to connect to the Time Capsule to run Time Machine backup.
After resetting the Time Capsule and putting the same details into the Time Capsule. The mac then worked.
Unfortunately the other two computers fail to run their time machine backup. They are rejected -"not the correct username or password.
Any help will be much appreciated.

Michael
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Question by:Mac_Veteran
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strung earned 500 total points
ID: 36548878
Resetting the TC will also zero out the password. Use the Airport utility to reset the TC password.
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by:strung
strung earned 500 total points
ID: 36548880
Also check to see if the TC name has changed.
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Author Comment

by:Mac_Veteran
ID: 36549375
This was done twice without success using the button on the Time Capsule.
I am going to the Client Monday 19th september 2011:
I will try your method.

Thank you

Michael
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Author Closing Comment

by:Mac_Veteran
ID: 37319592
Not the whole answer.
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Author Comment

by:Mac_Veteran
ID: 37319596
I should have replied after visiting the Client. Sorry.
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