Solved

corrupt outlook express 6 inbox

Posted on 2011-09-16
3
515 Views
Last Modified: 2012-05-12
my inbox is completely erased after last night's windows update restart.  i tried to reimport the inbox.dbx file but keep getting "no messages can be found" error.  tried to copy the .dbx file else where, rename the old .dbx file and reimport, also didn't work.  i even tried to delete my outlook express mail accounts and readd them, aslo didn't work.  i am running xp pro.  i don't think i have a virus on my computer as my scan didn't return any virus.  thanks.
0
Comment
Question by:mmingfeilam
3 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 167 total points
Comment Utility
Look here for your email (and maybe you already did):

 Outlook-Express-Mail.-Location.
That is where the mail lives and if you cannot recover it from there, it may be gone. Look also in your Recycle Bin for .bak files that go there as a result of Outlook Express cleanup.

I took this from a Windows XP Pro machine that is fully up to date including the recent updates and the updates did not bash Outlook Express. So in addition to your own virus scan, scan with Malwarebytes and see if maybe you do have a virus. If no malware, there appears to be some other operating system corruption.
... Thinkpads_User
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 166 total points
Comment Utility
mmingfeilam--Look in Recycle Bin for .bak files, especially Inbox.bak
http://support.microsoft.com/kb/918069/en-us
0
 
LVL 8

Assisted Solution

by:chcw
chcw earned 167 total points
Comment Utility
How large is your old backup Inbox.dbx file? If it is small(several KB), then there will be no messages inside it. If it is large, several MB or more), then there will be messages inside it and you can try some Outlook Express mail recovery tools to recover the messages inside it. Below is a list of them:

http://www.datanumen.com/aoer/compare.htm
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
I didn’t use eM Client for long when I decided to swap to Outlook 2016. The reason for the switch is that it started asking for payment to continue some of its services after one month.   The problems I faced when I didn’t pay were:   I was not …
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now