Solved

corrupt outlook express 6 inbox

Posted on 2011-09-16
3
549 Views
Last Modified: 2012-05-12
my inbox is completely erased after last night's windows update restart.  i tried to reimport the inbox.dbx file but keep getting "no messages can be found" error.  tried to copy the .dbx file else where, rename the old .dbx file and reimport, also didn't work.  i even tried to delete my outlook express mail accounts and readd them, aslo didn't work.  i am running xp pro.  i don't think i have a virus on my computer as my scan didn't return any virus.  thanks.
0
Comment
Question by:mmingfeilam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 94

Accepted Solution

by:
John Hurst earned 167 total points
ID: 36548913
Look here for your email (and maybe you already did):

 Outlook-Express-Mail.-Location.
That is where the mail lives and if you cannot recover it from there, it may be gone. Look also in your Recycle Bin for .bak files that go there as a result of Outlook Express cleanup.

I took this from a Windows XP Pro machine that is fully up to date including the recent updates and the updates did not bash Outlook Express. So in addition to your own virus scan, scan with Malwarebytes and see if maybe you do have a virus. If no malware, there appears to be some other operating system corruption.
... Thinkpads_User
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 166 total points
ID: 36550932
mmingfeilam--Look in Recycle Bin for .bak files, especially Inbox.bak
http://support.microsoft.com/kb/918069/en-us
0
 
LVL 8

Assisted Solution

by:chcw
chcw earned 167 total points
ID: 36552458
How large is your old backup Inbox.dbx file? If it is small(several KB), then there will be no messages inside it. If it is large, several MB or more), then there will be messages inside it and you can try some Outlook Express mail recovery tools to recover the messages inside it. Below is a list of them:

http://www.datanumen.com/aoer/compare.htm
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Junk folder 23 204
How can I setup Yahoo to forward my email to a new email account 6 97
Opera UI gone nuts 4 73
Emails sent from iPhone rejected as spam 29 117
Are you having trouble connecting or getting your iPhone / Samsung device(s) to sync with Microsoft Exchange Server?   What have you tried?   What haven't you tried?
We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question