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A sharepoint update installed via windows updates, not I can't access sharepoint

Posted on 2011-09-16
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Last Modified: 2012-05-12
A sharepoint update installed itself via windows updates, not I can't access sharepoint.  I had no idea that auto install updates was on.  Uninstalling the update did not work from add/remove programs didn't work.  I do however have full backups, including system state going back 3 weeks, so restoring from that is an option.

When I try to go to the site I get "Server Error in '/' Application." and it mentions that I can modify my web.config to make it show the real error.  I'm willing to do that, but I'm wondering if anyone knows how to roll back this sharepoint update.
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Question by:inferno521
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5 Comments
 
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Expert Comment

by:Neil Russell
ID: 36549173
What update?
have you rebooted since?
can you access the Sharepoint2010 central administration console on the server?
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Author Comment

by:inferno521
ID: 36549369
Neilsr:

I rolled back the update without looking but, I believe its either KB2553018 or KB2463332, they are my availale updates in windows updates

I have rebooted a few times and tried restarting sharepoint services and iis

I cannot access the Sharepoint 3.0 central administration console.  I was able to yesterbay, but I've been messing around with this and may have made it worse
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Expert Comment

by:liebrand
ID: 36550034
Sounds like the update didn't finish.

Try running the following command and see if it completes the update:

psconfig -cmd upgrade -inplace b2b -wait -force
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inferno521 earned 0 total points
ID: 36556453
liebrand:

Yeah I think it was the service pack 4 update that did it.  Because it was a service pack I couldn't just roll it back by doing a uninstall.

I tried your psconfig command but couldn't get the update to go through.  I also tried restoring my c:\program files folder, but I couldn't install some of the more important files while the system was running.

So I had to bite the bullet and do a full system restore, from the full nightly backups I have.  I have a lot of data on the server, and with a full restore from windows server backup 2008 it took 10 hours to restore my C drive(28GB used out of 150GB) and my D drive(500GB used out of (1.75TB).  This type of restore forced me to restore the D drive, which only has data, not install files or system files, and I believe that it also formats the disks before the restore, which may be why it took forever.  It took 30 minutes to restore the C drive, and 9 hours for the D.

But now everything is working and I turned off updating completely, and have hid that update.
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Author Closing Comment

by:inferno521
ID: 36585512
had to do a system restore
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