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Problem downloading Adobe Flash.  It stops downloading after 12 or 13%

Posted on 2011-09-16
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Last Modified: 2012-05-12
I seem to be unable to download Adobe Flash.  When I have been able to download it using an alternate method, I get the error message, "install_flash_player_10_active_x.exe is not a valid Win32 application.   My O.S. is Windows 7 64 bit.

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Question by:Ken Stokes
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9 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 36549305
Is this the one you are trying?

http://get.adobe.com/flashplayer/download/?installer=Flash_Player_10.3_for_Windows_Internet_Explorer&os=Windows%207&browser=Firefox

Try downloading it to a thumb drive on another PC, and launching there as well, to rule out any download corruption.....
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LVL 30

Expert Comment

by:ded9
ID: 36549342
I think you have a bad memory module...run windows memory diagnostic or memtest.

http://windows.microsoft.com/en-US/windows-vista/How-do-I-know-if-my-computer-has-a-memory-problem

http://www.memtest.org/

I hope you have a good internet connection ...only then run the mem test...or it might be network related issue.

Can try to download the file from this website.

http://filehippo.com/download_flashplayer_ie/



Ded9
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Author Comment

by:Ken Stokes
ID: 36549355
Same is true on multiple computers.
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LVL 30

Expert Comment

by:ded9
ID: 36549373
If multiple computers have this issue then the problem might be caused by your security software or network.


Boot the computer in safe mode with networking and try to download an exe application ..

If you are able to launch the exe then uninstall your security software ...reboot and check.



Ded9
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LVL 66

Expert Comment

by:johnb6767
ID: 36550487
Are you trying to use a standalone installer or the web installer though?
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LVL 50

Expert Comment

by:jcimarron
ID: 36550905
:stokesk--Uninstall the previous version of Flash Player before starting the download/install of the new
http://kb2.adobe.com/cps/141/tn_14157.html
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Accepted Solution

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Ken Stokes earned 0 total points
ID: 36563882
Been out of office.  I'm trying various suggestions.  I will report back.  I think the problem is my ISP though.  I'm having problems downloading Office UPdates, as well as other common downloads.
I'll get back soon.
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Author Closing Comment

by:Ken Stokes
ID: 36975436
Problem was defect in ISP router from Windstream.
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