A client has a star USB printer which any time it is unplugged and plugged back in either creates a new copy in printers and faxes or if it is the same copy it changes the USB port on which it is connected.
It has gotten to the point where I had to change the host because I can't seem to find which port it works on. Let me explain. If the first working copy printed on USB 001 the new copy will connect to port 002 but it will not print unless I manually change the port to 001. Or it may not create a new copy however the port will still change to 002 and I have to manually change the port back.
Recently all of the copies were removed from the machine by another tech so now it does not print at all because I have no idea which port it actually works on. I need to put it back to the original computer and have it work there but I also need to force it to only use one port.
The machines are running Windows XP SP3
Your assistance will be appreciated.