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Can't Open .docx attachment from Outlook 2010

Posted on 2011-09-16
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Last Modified: 2012-06-21
I have ONE user that can't open word/excel/ 2010 attachments from Outlook 2010.

I have removed and reinstalled Office 2010 and have run the 2003 Outlook fixit tool and the 2010 fixit tool.

Thanks.
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Question by:MHCIT
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by:tskelly082598
ID: 36550442
See if Enable Protected View for Outlook attachments is checked and uncheck it if so.
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tskelly082598 earned 500 total points
ID: 36550459
Another possibility: Does this occur when a different user profile is logged in?
If it doesn't, you may want to create a new profile for the user that cannot open the attachments.
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