?
Solved

Outllok Presence is unknown?

Posted on 2011-09-16
3
Medium Priority
?
2,182 Views
Last Modified: 2012-05-12
I have a user on a large Exchange 2007 Organization that has a problem with her Outllook 2010 presence being unknown, I setup his profile on my desktop his mailbox account is still having the same issue, presence unknown no green square,. does anyone have a solution?

His OCS 2007 presence is OK , but Office 2010 is'nt.
0
Comment
Question by:355LT1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 12

Accepted Solution

by:
Nenadic earned 2000 total points
ID: 36553605
Can you confirm that the default permission on the user's calendar is set to at least Free/Busy.
Can you also confirm the user's settings in OCS are for MS Outlook as PIM, including selections for updating presence based on Outlook calendar information.
If neither of the above yields results, try to start Outlook with /CLEANFREEBUSY switch.
0
 

Author Comment

by:355LT1
ID: 36560883
The free busy looked OK, I found the SIP addess on the OCS server needed to be change to her new name. But know the OCSdoes not work. I am waitng to see if it is a sync issue.
0
 

Author Comment

by:355LT1
ID: 36560984
ocs user ID 1002 (source ID 243).  when I send an IM
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses
Course of the Month12 days, 7 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question