Solved

Outllok Presence is unknown?

Posted on 2011-09-16
3
2,097 Views
Last Modified: 2012-05-12
I have a user on a large Exchange 2007 Organization that has a problem with her Outllook 2010 presence being unknown, I setup his profile on my desktop his mailbox account is still having the same issue, presence unknown no green square,. does anyone have a solution?

His OCS 2007 presence is OK , but Office 2010 is'nt.
0
Comment
Question by:355LT1
  • 2
3 Comments
 
LVL 12

Accepted Solution

by:
Nenadic earned 500 total points
ID: 36553605
Can you confirm that the default permission on the user's calendar is set to at least Free/Busy.
Can you also confirm the user's settings in OCS are for MS Outlook as PIM, including selections for updating presence based on Outlook calendar information.
If neither of the above yields results, try to start Outlook with /CLEANFREEBUSY switch.
0
 

Author Comment

by:355LT1
ID: 36560883
The free busy looked OK, I found the SIP addess on the OCS server needed to be change to her new name. But know the OCSdoes not work. I am waitng to see if it is a sync issue.
0
 

Author Comment

by:355LT1
ID: 36560984
ocs user ID 1002 (source ID 243).  when I send an IM
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now