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Problems using Remote Desktop from remote site to main site

Posted on 2011-09-16
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Last Modified: 2013-11-21
I have an offsite server that is connected to our main campus with a Point to Point T1 and are using Netvanta 3200 routers on each end.  Offsite server is a Server 2003 machine.  I am remoted in to this server and I am trying to remote from that server back to a main campus server.  I cannot connect to any servers/machines from that server unless I do a tracert for the machine I want to RDP.

Has anyone had this issue before?
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Question by:kmacholdt
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LVL 5

Expert Comment

by:ErikCamacho
ID: 36551649
Sounds like a dns issue. Can you RDP if you connect directly to an IP address as opposed to a hostname?
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Author Comment

by:kmacholdt
ID: 36551825
No I cannot unless I do a tracert on the ip first.
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LVL 14

Expert Comment

by:setasoujiro
ID: 36552062
Can you ping the machines?
It seems to me your routers are messing up
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LVL 5

Expert Comment

by:ErikCamacho
ID: 36552073
Can you reboot your router(s)
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Author Comment

by:kmacholdt
ID: 36552137
I can ping the machines and I have already rebooted the routers on both ends several times.
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LVL 14

Expert Comment

by:setasoujiro
ID: 36552185
Can you do a route print to see if there is nk bogus entry, thanks
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Author Comment

by:kmacholdt
ID: 36552763
Here is from offsite router:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator.ALLENDALE\Desktop>route print

IPv4 Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 19 b9 c4 d4 dc ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Cl
ient) - Teefer2 Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0                       0.0.0.0        10.11.1.1        10.11.1.5     20
        10.11.0.0              255.255.0.0        10.11.1.5        10.11.1.5    20
        10.11.1.5         255.255.255.255      127.0.0.1       127.0.0.1    20
   10.255.255.255  255.255.255.255        10.11.1.5        10.11.1.5   20
        127.0.0.0                  255.0.0.0        127.0.0.1        127.0.0.1      1
        224.0.0.0                  240.0.0.0        10.11.1.5        10.11.1.5     20
  255.255.255.255  255.255.255.255        10.11.1.5        10.11.1.5      1
Default Gateway:         10.11.1.1
===========================================================================
Persistent Routes:
  None

Here is from onsite router:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

H:\>route print

IPv4 Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1e c9 ef 38 c9 ...... Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Cl
ient)
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0                    10.10.1.6        10.10.1.9     10
        10.10.0.0      255.255.0.0              10.10.1.9        10.10.1.9     10
        10.10.1.9  255.255.255.255         127.0.0.1         127.0.0.1     10
        10.11.1.5  255.255.255.255         10.10.1.2         10.10.1.9      1
        10.11.3.1  255.255.255.255         10.10.1.2         10.10.1.9      1
        10.11.3.2  255.255.255.255        10.10.1.2         10.10.1.9      1
       10.11.3.10  255.255.255.255        10.10.1.2         10.10.1.9      1
       10.11.3.14  255.255.255.255        10.10.1.2         10.10.1.9      1
       10.11.3.16  255.255.255.255        10.10.1.2        10.10.1.9      1
       10.11.3.19  255.255.255.255        10.10.1.2        10.10.1.9      1
       10.11.3.36  255.255.255.255        10.10.1.2        10.10.1.9      1
       10.11.3.37  255.255.255.255        10.10.1.2        10.10.1.9      1
   10.255.255.255  255.255.255.255     10.10.1.9        10.10.1.9     10
        127.0.0.0        255.0.0.0                127.0.0.1        127.0.0.1      1
        224.0.0.0        240.0.0.0                10.10.1.9        10.10.1.9     10
  255.255.255.255  255.255.255.255    10.10.1.9        10.10.1.9      1
Default Gateway:         10.10.1.6
===========================================================================
Persistent Routes:
  None

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LVL 14

Expert Comment

by:setasoujiro
ID: 36553628
Do you hacve more then 1 router on the lans? Also which ip ranges are on which site?
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Author Comment

by:kmacholdt
ID: 36553934
I have several offsites that use VPN's and we are using Sonicwalls.  This is the only site that I am having a problem with and it is the only site using a Point to Point T1 with Netvanta 3200s.  Onsite is IP range of 10.10.1.0 - 10.10.10.255.  The offiste IP range is 10.11.1.0 - 10.11.3.100.
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Accepted Solution

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kmacholdt earned 0 total points
ID: 36562473
Has anyone come up with any ideas to help resolve this issue?
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Author Closing Comment

by:kmacholdt
ID: 36597774
No one every got back to me.  Resolved issue on my own.
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