“Browse” button in Internet Explorer 8 takes a long time to respond

We use efax to FAX documents, one of our computer is taking a very long time (5 min) to show document after selecting the “Browse” button in Internet Explorer 8. This does not happen when using Mozzilla on same computer with same logon profile.
I have cleaned all temp files, cookie, browsing history, restored advances settings,Enabled Active scripting, uninstalled and reinstalled Internet Explorer 8. None of this has helped.

Any suggestions other then using Mozzilla?
NLITechAsked:
Who is Participating?
 
NLITechConnect With a Mentor Author Commented:
Deleting the local profile worked to solve the problem
0
 
NLITechAuthor Commented:
This problem started two days ago after Windows Update.
0
 
*** Hopeleonie ***IT ManagerCommented:
I would run this Microsoft Fix it's:
http://support.microsoft.com/mats/ie_performance_and_safety/en-us
http://support.microsoft.com/mats/ie_freezes_or_crashes/en-us
http://support.microsoft.com/kb/923737/en-us

I'm sure the first link will solve your problem. If not try the other two. Read exactly what the fixit's are doing.
0
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
jcimarronCommented:
NLITech--There is a good possibility one of the Updates caused the problem.  
Run System Restore to a time before you installed the Updates.  
If that solves the problem you will have to reinstall all the Updates.  This time do it one at a time to see which one causes the problem.
0
 
jcimarronCommented:
NLITech--Perhaps of help, though it duplicates some things you already did.
http://windows.microsoft.com/en-us/windows/help/internet-explorer/slow-five-tips-to-boost-performance
0
 
NLITechAuthor Commented:
I appreciate your help, and look forward to trying the suggested solutions. The user has left for the day and I do not have the problem with my user profile. So I will not be able to try the solutions until Monday.
0
 
NLITechAuthor Commented:
Thank you for your help. I did get a chance to try all of the suggestions, unfortunately none worked. Because I cannot reproduce the problem with my logon profile, I am going to delete her local profile and build a new one. I will let you know if that worked.
0
 
NLITechAuthor Commented:
Deleting the local profile worked to solve the problem
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.