Solved

LogonUI.exe Bad Image

Posted on 2011-09-16
5
1,158 Views
Last Modified: 2013-11-29
I recently received a laptop from a friend to get fix. as you can see in the screenshot, I am getting this bad image error message whenever the computer starts or shutsdown. I have resolved the issue before (different computer) with just a sfc /scannow, but this time is not working. Can anyone give me an advice on anything else I can try??

this is what I have tried
- SFC/ SCANNOW
-Disk repair
- chkdsk /r from system recovery cmd
- startup repair from system recovery
-System Restore to an earlier state
- performed virus scan with AVG/Malwarebytes/NAV
-replaced the files with known good ones from different machine (same version)


running Windows 7 Ultimate (genuine) SP1 on Dell Inspiron Laptop
b7f763d.jpg
4021b09.jpg
0
Comment
Question by:valdezf
  • 2
  • 2
5 Comments
 
LVL 4

Accepted Solution

by:
Ryan Weaver earned 334 total points
Comment Utility
You may have to boot from the media and repair the install.
0
 

Author Comment

by:valdezf
Comment Utility
I tried that but it didn't worked.
0
 
LVL 4

Assisted Solution

by:Ryan Weaver
Ryan Weaver earned 334 total points
Comment Utility
It seems that most Logonui problems like this end in one of two ways, either sfc /scannow or running antivirus scans while in safe mode fixes the issue or a reinstall is required.
0
 
LVL 10

Assisted Solution

by:Jim-R
Jim-R earned 166 total points
Comment Utility
If SFC fixed this before for you, what if you delete them and let SFC fix / replace / register them?  They may not be "registered" correctly (regsvr32.exe <filename.dll>.

Or

Use the Process Monitor Tool to find out what is going on.
See also Tips for using Process Monitor

0
 

Author Comment

by:valdezf
Comment Utility
sfc /scannow fixed the issue on a different computer before, meaning I know this is what usually fixes this type of problem. I ended up re-installing the OS. Thank You All!!!
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

This is an article about Leadership and accepting and adapting to new challenges. It focuses mostly on upgrading to Windows 10.
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now