Solved

LogonUI.exe Bad Image

Posted on 2011-09-16
5
1,168 Views
Last Modified: 2013-11-29
I recently received a laptop from a friend to get fix. as you can see in the screenshot, I am getting this bad image error message whenever the computer starts or shutsdown. I have resolved the issue before (different computer) with just a sfc /scannow, but this time is not working. Can anyone give me an advice on anything else I can try??

this is what I have tried
- SFC/ SCANNOW
-Disk repair
- chkdsk /r from system recovery cmd
- startup repair from system recovery
-System Restore to an earlier state
- performed virus scan with AVG/Malwarebytes/NAV
-replaced the files with known good ones from different machine (same version)


running Windows 7 Ultimate (genuine) SP1 on Dell Inspiron Laptop
b7f763d.jpg
4021b09.jpg
0
Comment
Question by:valdezf
  • 2
  • 2
5 Comments
 
LVL 4

Accepted Solution

by:
Ryan Weaver earned 334 total points
ID: 36553111
You may have to boot from the media and repair the install.
0
 

Author Comment

by:valdezf
ID: 36556031
I tried that but it didn't worked.
0
 
LVL 4

Assisted Solution

by:Ryan Weaver
Ryan Weaver earned 334 total points
ID: 36556195
It seems that most Logonui problems like this end in one of two ways, either sfc /scannow or running antivirus scans while in safe mode fixes the issue or a reinstall is required.
0
 
LVL 10

Assisted Solution

by:Jim-R
Jim-R earned 166 total points
ID: 36557141
If SFC fixed this before for you, what if you delete them and let SFC fix / replace / register them?  They may not be "registered" correctly (regsvr32.exe <filename.dll>.

Or

Use the Process Monitor Tool to find out what is going on.
See also Tips for using Process Monitor

0
 

Author Comment

by:valdezf
ID: 36557901
sfc /scannow fixed the issue on a different computer before, meaning I know this is what usually fixes this type of problem. I ended up re-installing the OS. Thank You All!!!
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
An article on effective troubleshooting
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question