Hi all. I have had my Philips external hard disk SPE3050CC/05 for about 4 years and up until
recently it performed well for my external storage requirements. I recently wanted to do a
re-format of my 'C' drive so started to back up my files and documents on the Philips external
drive. Files started to up load but then stopped and I could not access it again.
When connecting the drive via usb, I get the following message - 'the request could not be
performed because of an I/O device error'.
Now my main computer for general use operates XP. I have a second computer for my flight sim
which operates Vista home. I get the same message on both computers which leads me to
believe that there is actually an error with the device.
I have tried two data recovery suites on a trial basis and they recognise the device and
recover files up to the point where they want my money so I stop the recovery.
I have read previous posts here about drivers for these devices and it appears they are not
required but there must be something that the drive needs to work at least so I can recover
all my files and data.
I have even removed it from it's case and connected it directly to the mobo where it is recognised
but I then get the message telling me I have to format the drive before I can use it - which I do
not want to do as I will lose all my data.
Sorry this has been so long winded.