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headphone not working in dell inspiron

Posted on 2011-09-16
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Last Modified: 2012-06-21
the configuration has been changed suddenly that even when i connect the headphone(with Mic) in the particular slot given in the laptop i dint hear anything in d headphone and still it uses the laptop speakers  i tried the best to change setting but dint work anything how can i change it to default like before i.e after connecting head phone  it should hear only on the headphone and speak with mic .

Using dell inspiron , Windows 7  
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Question by:Rajar Ahmed
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16 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 36553342
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LVL 30

Assisted Solution

by:ded9
ded9 earned 500 total points
ID: 36553584
Disconnect the headphone ...close all apps and then run this fixit.


http://support.microsoft.com/mats/AudioPlayback/


Reboot and check.




Ded9
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LVL 7

Expert Comment

by:Hamid Reza Molahadi
ID: 36553684
That definitely makes it sound like a driver error. I suggest you try removing the drivers and letting Windows 7 install its own anyway.
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554048
hi ded9,

I got message when i run  fix it..

headphone-problem-.png
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LVL 30

Expert Comment

by:ded9
ID: 36554200
Is there any other communication device connected to this computer....i hope u have disconnected the headphone before running the fixit.




Ded9
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554221
hi , yes i removed that headset after only i run dat ..

LAst time i chose second option it gave me the result as  d image of earlier post .

whether its right ?
i-chosen-secondOption-on-last-ti.png
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554224
That is i selected communication headphone  while running d fixit whether its correct ?
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Expert Comment

by:ded9
ID: 36554225
select the first option....click next and then reboot the computer.



Ded9
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554230
after choosing first one i receive this message , also there i found two link whether i should click those ?


got-this-message.png
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554242
this is the log detail .
logDetail.png
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LVL 30

Assisted Solution

by:ded9
ded9 earned 500 total points
ID: 36554253
Click cancel

Try new user account...reboot the computer...login under the new account and connect your headphone and check.


User account might be corrupted.

If possible open sounds from control panel-playback tab ..post the screenshot of playback tab with the mic connected to the computer.




Ded9
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554289
tried with new account . i dint hear anything .

This snap shot taken with connected mic ..
sound-Tab.png
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LVL 18

Author Comment

by:Rajar Ahmed
ID: 36554311
while testing like below i hear d sound specifically on the head phone , but if i play songs or music using web or media player i dint hear anything .
communication-head-phone.jpg
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LVL 30

Expert Comment

by:ded9
ID: 36554384
Right click on the communication headphones and set it as default device.

Then play music and check.


Ded9
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LVL 18

Accepted Solution

by:
Rajar Ahmed earned 0 total points
ID: 36554568
I had changed somedays back like below

IN idt hd sound panel
 -->Recording - > Input Monitor to communication headphones
so it was not working ..

Now i changed it to speaker/headphones it all works pretty well

Thank u for your views..

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LVL 18

Author Closing Comment

by:Rajar Ahmed
ID: 36579002
reason mentioned on previous comment..
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