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Dial plan questions for goautodial vicidial predictive dialer

Posted on 2011-09-17
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Last Modified: 2012-05-12
Hi, I've got a goautodial setup and have 2 carriers to load balance the traffic.

Say if we have a lead which we upload as 387461111 (some number for example in Australia)

Carrier A accepts the following format 61xxxxxxxxx, so 61387461111 would go through.

Carrier B accepts 0xxxxxxxxx, so 0387461111

How would I modify the dial plan at the carrier's settings to cater for this?

What I want to do is add 61 for the carrier A and then add a 0 for carrier B

Considering that vicidial seems to add a prefix (from the campaign) and also the country code, I'm not sure how to tackle this.
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Question by:binele
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José Méndez earned 500 total points
ID: 36556701
You should be able to configure your Carrier as explained here:

Carrier Configuration
http://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guide

Say the system is dialing 387461111, the dialplan need to be:

exten => _387461111.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _387461111.,2,Dial(SIP/61${EXTEN:1}@goautodial,,tTo)
exten => _387461111,3,Hangup

exten => _387461111.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _387461111.,2,Dial(SIP/0${EXTEN:1}@goautodial,,tTo)
exten => _387461111,3,Hangup
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