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Hi, I've got a goautodial setup and have 2 carriers to load balance the traffic.<br />
<br />
Say if we have a lead which we upload as 387461111 (some number for example in Australia)<br />
<br />
Carrier A accepts the following format 61xxxxxxxxx, so 61387461111 would go through.<br />
<br />
Carrier B accepts 0xxxxxxxxx, so 0387461111<br />
<br />
How would I modify the dial plan at the carrier's settings to cater for this?<br />
<br />
What I want to do is add 61 for the carrier A and then add a 0 for carrier B<br />
<br />
Considering that vicidial seems to add a prefix (from the campaign) and also the country code, I'm not sure how to tackle this.<br />

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Hi, I've got a goautodial setup and have 2 carriers to load balance the traffic.

Say if we have a lead which we upload as 387461111 (some number for example in Australia)

Carrier A accepts the following format 61xxxxxxxxx, so 61387461111 would go through.

Carrier B accepts 0xxxxxxxxx, so 0387461111

How would I modify the dial plan at the carrier's settings to cater for this?

What I want to do is add 61 for the carrier A and then add a 0 for carrier B

Considering that vicidial seems to add a prefix (from the campaign) and also the country code, I'm not sure how to tackle this.


Dial plan questions for goautodial vicidial predictive dialer

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