I have two XP machines, a laptop and a desktop. They are both connected to the internet via a BT router, the laptop wirelessly and the desktop wired.
Both machines are in the same workgroup and can see and ping each other. They both have Norton 360 and are set up as full trust machines on the network. I have file shares set up on both and have not had any problems in this regard until now.
A couple of days ago someone changed the battery in the laptop for a new one. Unfortunately they did this while the computer was sleeping and not actually turned off. When it came back up the My Network Places folder was blank. After a reboot the MNP folder showed local shares but not those on the desktop.
When the desktop was checked I noticed that someone had changed the workgroup name and so I changed this back and rebooted, however I still cannot see remote shares on either computer. If I try to view the workgroup computers on either machine I get the following error message:
"[workgroupname] is not accessible you might not have permission to use this network resource"
I have turned off both firewalls for test purposes but this does not change things. Both machines are seeing each other and can be pinged. Norton 360 clearly shows both visible on the network and is set to allow file sharing but I still cannot see the shares.
I have followed various pieces of online advice such as checking that all the relevant protocols are enabled, checking that restrictanonymous is set to 0 in the registry, checking that the computer browser service is enabled, enabling the guest account on both machines etc. Nothing has worked thus far. The machines have been rebooted several times but to no avail.
Can anyone help please?