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Why does my DVD drive not work?

I have a DVD ROM drive in my computer.   It shows up as a drive letter in y Computer, but when I put in a DVD or CD, it does not play the disk.
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DoctorK12008
Asked:
DoctorK12008
1 Solution
 
macattack78Commented:
I am assuming you are using a Windows machine, is that correct? Have you tried opening my computer and double clicking on the Y drive? This should auto open Windows Media Player or third party media app and your DVD will start playing shortly thereafter.
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Gerwin Jansen, EE MVETopic Advisor Commented:
Can you see the disc contents when opening your (Y) driveletter in the windows explorer?

Do you see any related errors in the Windows event log, category system or application?

Is this a newly installed drive or did it just stop working?
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John HurstBusiness Consultant (Owner)Commented:
Does it show up in Device Manager with a Yellow Exclamation Mark? If so, it may need to be reset. We need to know the operating system in this case. ... Thinkpads_User
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DoctorK12008Author Commented:
Wndows XP Professional Service pack 3.

There is nothing in the event log to coincide with the failure to read the disk.   When I double-click the drive letter in My Computer, a message appears to say "Please insert a disc in drive D".
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DoctorK12008Author Commented:
It shows up normally in device manager.
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John HurstBusiness Consultant (Owner)Commented:
If it shows up normally in Device Manager, the Drive itself may be faulty.

Good test:  Find a bootable CD, turn of the machine, and attempt to boot from the CD. If it won't boot with a bootable CD, the drive itself would appear to be faulty. ... Thinkpads_User
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dbruntonCommented:
If it does boot (look at thinkpads_user's post) then you may have an Upper or Lower filters problem.

See http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us for more information.
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Michael-BestCommented:
This free software may indicate what is wrong with your settings or drive.
Nero CD-DVD Speed
http://nero-cd-dvd-speed.en.softonic.com/
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DoctorK12008Author Commented:
Thank you.   Simple answer.
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John HurstBusiness Consultant (Owner)Commented:
You are most welcome and I was pleased to assist. ... Thinkpads_User
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