?
Solved

MS Word 2010 - Mail - Envelopes - Default Settings Not Saving

Posted on 2011-09-17
4
Medium Priority
?
1,225 Views
Last Modified: 2012-05-12
In addressing Envelopes for printing, the initial default settings for the return address will not save after they are changed and the button pushed to make these the default settings.  MS Word 2010 gives the acknowledgement screen concerning the new defaults, but when I go back to print another envelope, the old settings remain.  How do I set the defaults for these specific settings, or is there a place in the registry that it can be set.
0
Comment
Question by:Cook09
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 50

Accepted Solution

by:
Ingeborg Hawighorst (Microsoft MVP / EE MVE) earned 1500 total points
ID: 36555511
Hello,

I cannot recreate the problem in my system (XP and Word 2010). I can change the return address and the settings stick, even after closing Word 2010 without saving.

The setting for the return address is stored in the registry, at

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data

But there's lots of other data stored in that key, so mucking around with it will most certainly ruin your day.

You may try a repair install of Office, since the behaviour you describe is certainly not normal.

Are you running any tools to clean the registry? cclean or the like? These may interfere with the registry changes Word is attempting when you change the return address.

cheers, teylyn
0
 

Author Comment

by:Cook09
ID: 36581825
teylyn,

I looked at HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data and the information to be saved is obviously those that are in Hex.  Everything else seems to look fine.  The only hesitancy I have with doing a repair, is since I have moved Temp Files, some User Folders, etc. to another drive, what the repair may do to what is set up.  Yes, I do have it backed up and could restore.  The other question is whether this information is actually stored in the registry or could it be in an application temp, that it may not be able to find?

Ron
0
 

Author Comment

by:Cook09
ID: 36582538
teyln,
It must have been something specific to the document that I was re-using as a quasi-template.  By chance I found this:

http://www.gmayor.com/changing_envelope_layout.htm

Which is rather straightforward and basic, but in going through it step-by-step, I started with a new document.  When I then went to another new document the styles were correct.  When I went to one of the older ones, they were not as I set them up.  Just in case, I added both to Quick Styles.  

I'm still a little confused on why the older documents dialog box would not reflect the new style when selected from the ribbon? Although, as I check, the Envelope Quick Style is not there.  I'll have to work on that.  Well, at least new documents seem to work okay now.

Ron

0
 

Author Closing Comment

by:Cook09
ID: 36587594
teylny,
Thanks for your initial help with this.  It at least got me thinking and showed me where to look if I any further issues.
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In Part II of this series, I will discuss how to identify all open instances of Excel and enumerate the workbooks, spreadsheets, and named ranges within each of those instances.
After seeing numerous questions for Dynamic Data Validation I notice that most have used Visual Basic to solve the problem. This suggestion is purely formula based and can be used in multiple rows.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question