Solved

Windows Live Mail - Downloading Mail off of Mail Server

Posted on 2011-09-17
2
544 Views
Last Modified: 2012-05-12
Have a user running Windows Live Mail.  When the app is open, it downloads the message off of the ISP's email server and the message is no longer available on the server and an iphone or ipad cannot download the message.

When Windows Live Mail is closed, the message stays on the ISP's email server and the message correctly downloads to an iphone and ipad.

I checked Advanced Options and leave a message on the mail server is correctly ticked.
0
Comment
Question by:prototypeit
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 36555574
Is this ISP server an Google Apps account?

If it is a Google Apps account, this is the unique nature of such an account. It download only to the first account that access it.  Use Recent Mode to download to multiple accounts
http://mail.google.com/support/bin/answer.py?hl=en&answer=47948

and remove Leave a copy on server from Windows Live Mail (WLM) settings.

If it is not a Google Apps account, something is wrong with the account setup in WLM.  Delete the account in WLM and recreate it.
0
 
LVL 1

Expert Comment

by:Chad-M
ID: 36572497
Like War1 said you will need to right click on the POP account on the left of the screen and go to the advanced tab and select leave a copy of messages on server(if its on win7. If you are using Vista you will have to go tools accounts and select the account first.).

The other better option would be to use an IMAP connection as it is better than POP3 when it comes to accessing from multiple devices.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Microsoft Dynamics Roles question 4 99
Recommendation of Antivirus software for Personal Use 19 189
Use System DSN 6 87
How to delete from within Windows Live Mail 4 24
As with any other System Center product, the installation for the Authoring Tool can be quite a pain sometimes. This article serves to help you avoid making these mistakes and hopefully save you a ton of time on troubleshooting :)  Step 1: Make sur…
User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question