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Word 2010 Truncates labels

Posted on 2011-09-17
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Last Modified: 2013-11-05
I have spent a couple hours trying to find why, when I print labels in Word 2010, a portion of the characters in lines 1 and 2 are truncated while the text in line 3 is indented. I have yet to find a reason, or solution to the problem. The strange thing is that I have never had this problem before as I create labels at least once every 2 weeks and I have not changed any of my standard settings. Also, using my wife's computer which also is using Word 2010 and which is networked to the same printer as mine, the same label prints perfectly.

It is a bit difficult to explain what is happening so I created a web page that illustrates what is happening. That page, at http://www.lepirtle.com/word1/, shows the text that I am trying to turn into a label, the label dialogue box, and the resulting print-outs with the truncated text on the first 2 lines and the indented text on the 3rd line.
Thanks.
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Question by:lepirtle
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Chris Millard earned 500 total points
ID: 36554778
It may be that the Word document is corrupt - even if it shows correctly on screen. What happens if you:-

a) Copy the document on to your Wifes PC and print it from there; or
b) Create a document on your Wifes PC, then copy it to your PC and print.

It could also be that the normal.dot on your PC has somehow got corrupted, so you could try deleting all copies of normal.dot as Word will create a new one by default.
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Author Closing Comment

by:lepirtle
ID: 36554797
Roybridge,
Thanks very much. I tried options "a" and "b" but the results were the same. However, when I deleted the normal.dotm file and re-opened Word, the label printed perfectly! Thanks a lot.
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