Solved

Timeclock Plus

Posted on 2011-09-17
8
3,224 Views
Last Modified: 2012-12-26
I am installing Timeclock plus 4.2 and everytime I go to start it once I have loaded everything from the disc I keep getting an error that says time clock plus could not be opened.  Do you want to reconfigure your settings?  When I click on yes something with the sql comes up and I hae tried every option.  Any ideas what is stopping this program from opening?
0
Comment
Question by:betty44
8 Comments
 
LVL 9

Expert Comment

by:Lance_P
Comment Utility
Whats the Operating system that you are using? Why not install the latest version ? you can get it from Time Clock Plus support. This should solve your issue.
0
 

Author Comment

by:betty44
Comment Utility
I am using Windows 7.  What do you mean the latest version?  The latest version of what?  I just bought this one.  I want to say it has something to do with the sql or something.  There has to be something that I just need to change in the computer or something to make this work I just can't figure it out and looking for your help.  I really wanted to get this going for the employees that are coming in for their shift today
0
 
LVL 9

Expert Comment

by:Lance_P
Comment Utility
right click on the shorcut and choose run as 'administrator' then try to configure SQL.
0
 

Accepted Solution

by:
betty44 earned 0 total points
Comment Utility
I figured it out!  In case you ever get a questions like this again, here is the answer:
Step by Step

Open Database Manager.
Highlight the TimeClock Plus database.
Click Edit.
Click Grant Access.
Click New User.
Next to User Id, enter tcuser.
Enter a password and click OK.
Highlight tcuser in the list.
Click Grant.
Click Yes to each role (db_tcuser, db_tcadmin, etc.).
Click OK after reading that the User has been granted access.
Click Close.
Click Close again to close Database Manager.
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 
LVL 9

Expert Comment

by:Lance_P
Comment Utility
Usually the default admin is granted all the privileges when you install the database. I assume you are trying to use a different user to access the database who was not authorized. Glad you figured it out. You can ask the op's to close the question and refund the points.
0
 

Author Closing Comment

by:betty44
Comment Utility
I found my own solution
0
 

Expert Comment

by:Jerrod-Bugota
Comment Utility
To Betty44,

Did you need anymore help with this? I am very familar with the SQL connection settings used by the TimeClock Plus software. Let me know if there is anything I can help with.

Jerrod-Bugota
0
 

Expert Comment

by:SqueezeOJ
Comment Utility
Even after following these instructions I often had trouble at login.  What would happen is the WinRemote program was in my Startup programs so, on login it would run and fail, asking to reconfigure the database.  I found that hte database was always fine and if I simply waited a few seconds before starting WinRemote it would always work.  So, I created a very short .bat file that waits 60 seconds before starting WinRemote.  Now it works fine.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Introduction As my business expands, I need a standard set of criteria for helping customers and myself see the best approach for managing their networks. To this end I have created a list of questions that I use to establish future goals, identify…
Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now