Solved

Birthdays are one day ahead

Posted on 2011-09-18
6
668 Views
Last Modified: 2012-05-12
I am updating birthdays with my blackberry BES and IPhone from my outlook calendar. Unfortunately all the birthdays appear to be one day ahead.

so a birthday that was supposed to be on the 18th of August will show in outlook as the 19th of August.

I am using Exchange 2010 and BES 5.0.1. Why is this happening?
0
Comment
Question by:tayyabq8
6 Comments
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 36556714
All I can think of is a timezone problem...iPhones have a funny setting that adjusts the calendar to a different time than the local time and it messes up alot. Usually by a few hours but I suppose it could be enough for a date change.
Settings-mail contacts calendar-timezone support.

I think there is also a setting in outlook, exchange, and bes that all combined could cause this. I'd check the times of all the servers and any time zone adjusting settings for problems. Also try making a new meeting from your phone and see if the time is funny anywhere else (outlook, webmail, etc...)
0
 
LVL 4

Expert Comment

by:Ryan Weaver
ID: 36564378
Are you up to BES 5.0.1 MR3 ? I've heard some people have had problems with all day calendar entries like you're describing disappear after updating to BES 5.0.1 MR3.
0
 

Author Comment

by:tayyabq8
ID: 36565045
I have upgraded my BES to Version: 5.0.3.31, i don't know whether it is MR3 or no.

Now, I will give a try now with the Calender birthday and see.

The issue is if i create a birthday it shows perfectly fine, but i don't know after how many days it will show one day ahead. I don't see any troubleshooting side of this issue except waiting for that day.

The time zones are same on BES, Exchange and smartphone.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 11

Expert Comment

by:Sudhakar Kumar
ID: 36571690
have you checked the Timezone settigns on your device.
0
 

Accepted Solution

by:
tayyabq8 earned 0 total points
ID: 36923138
Time Zones are perfectly fine, i have double checked everything...could be a time syn issue be the blackberry server and the device?
0
 

Author Closing Comment

by:tayyabq8
ID: 37199773
I configured the time server setting on my AD and Exchange and as of now the time seems to be working fine. However I could locate the problem.
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange without Clustering Redundancy 8 28
Exchange 2007 6 23
exchange 2007 9 16
exchange, outlook, calendar 11 26
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question