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Birthdays are one day ahead

Posted on 2011-09-18
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Last Modified: 2012-05-12
I am updating birthdays with my blackberry BES and IPhone from my outlook calendar. Unfortunately all the birthdays appear to be one day ahead.

so a birthday that was supposed to be on the 18th of August will show in outlook as the 19th of August.

I am using Exchange 2010 and BES 5.0.1. Why is this happening?
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Question by:tayyabq8
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6 Comments
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 36556714
All I can think of is a timezone problem...iPhones have a funny setting that adjusts the calendar to a different time than the local time and it messes up alot. Usually by a few hours but I suppose it could be enough for a date change.
Settings-mail contacts calendar-timezone support.

I think there is also a setting in outlook, exchange, and bes that all combined could cause this. I'd check the times of all the servers and any time zone adjusting settings for problems. Also try making a new meeting from your phone and see if the time is funny anywhere else (outlook, webmail, etc...)
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LVL 4

Expert Comment

by:Ryan Weaver
ID: 36564378
Are you up to BES 5.0.1 MR3 ? I've heard some people have had problems with all day calendar entries like you're describing disappear after updating to BES 5.0.1 MR3.
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Author Comment

by:tayyabq8
ID: 36565045
I have upgraded my BES to Version: 5.0.3.31, i don't know whether it is MR3 or no.

Now, I will give a try now with the Calender birthday and see.

The issue is if i create a birthday it shows perfectly fine, but i don't know after how many days it will show one day ahead. I don't see any troubleshooting side of this issue except waiting for that day.

The time zones are same on BES, Exchange and smartphone.
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LVL 11

Expert Comment

by:Sudhakar Kumar
ID: 36571690
have you checked the Timezone settigns on your device.
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Accepted Solution

by:
tayyabq8 earned 0 total points
ID: 36923138
Time Zones are perfectly fine, i have double checked everything...could be a time syn issue be the blackberry server and the device?
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Author Closing Comment

by:tayyabq8
ID: 37199773
I configured the time server setting on my AD and Exchange and as of now the time seems to be working fine. However I could locate the problem.
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