Solved

Black border on right side of screen

Posted on 2011-09-18
3
472 Views
Last Modified: 2013-11-17
I'm working on a friends Acer ZG5 netbook. When I got it, it would turn on but the screen was black. I was able to get the desktop screen to appear after running the BIOS recovery flash, and then updated the BIOS to the most recent version. The problem I'm having now is there is a black border on the right side of the screen and actually a portion of another desktop at the bottom. I have uninstalled the chipset and video drivers and re-installed them multiple times. I ran Intel's driver detection utility and it shows the chipset driver up to date.

I believe this might be something in the OS (Windows XP Home) because I installed another hard drive and installed XP and the display was fine. Safe mode has the same black border. The black border disappears on an external monitor but is still present on the netbook.

Thanks,
Mike
0
Comment
Question by:aintgot1
  • 2
3 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 36557591
That is one sign of a bad screen. The fact that all is well on an external monitor is further evidence to that.

... Thinkpads_User
0
 

Author Comment

by:aintgot1
ID: 36557638
I'm going to try a repair as a last attempt. I have nothing to lose at this point.

Thanks,
Mike
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 36557769
Thank you. I do hope you can replace the screen, or otherwise get a new computer. Cheers. ... Thinkpads_User
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I originally posted this Article Here (http://www.bestelectronicarticles.com/computers/software-troubleshooting/how-to-find-a-driver-for-you-devices-in-windows.html) and thought I would now share with the Experts Exchange community. Driver Proble…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

775 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question