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Black border on right side of screen

Posted on 2011-09-18
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Last Modified: 2013-11-17
I'm working on a friends Acer ZG5 netbook. When I got it, it would turn on but the screen was black. I was able to get the desktop screen to appear after running the BIOS recovery flash, and then updated the BIOS to the most recent version. The problem I'm having now is there is a black border on the right side of the screen and actually a portion of another desktop at the bottom. I have uninstalled the chipset and video drivers and re-installed them multiple times. I ran Intel's driver detection utility and it shows the chipset driver up to date.

I believe this might be something in the OS (Windows XP Home) because I installed another hard drive and installed XP and the display was fine. Safe mode has the same black border. The black border disappears on an external monitor but is still present on the netbook.

Thanks,
Mike
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Question by:aintgot1
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3 Comments
 
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John Hurst earned 500 total points
ID: 36557591
That is one sign of a bad screen. The fact that all is well on an external monitor is further evidence to that.

... Thinkpads_User
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Author Comment

by:aintgot1
ID: 36557638
I'm going to try a repair as a last attempt. I have nothing to lose at this point.

Thanks,
Mike
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LVL 94

Expert Comment

by:John Hurst
ID: 36557769
Thank you. I do hope you can replace the screen, or otherwise get a new computer. Cheers. ... Thinkpads_User
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